Unable to sync Notebooks from Desktop PC to table and cellphone

Operating system

Windows

Joplin version

3.7.21

Desktop version info

Joplin 3.7.21 (prod, win32)

Device: win32, Intel(R) Core(TM) i7-10810U CPU @ 1.10GHz
Client ID: 3d0a0fdd4e8a435dbc535003f5316551
Sync Version: 3
Profile Version: 54
Keychain Supported: Yes
Alternative instance ID: -
Sync target: Joplin Cloud
Editor: Rich Text

Revision: e41516e

Backup: 1.5.1
Freehand Drawing: 4.3.0

Sync target

Joplin Cloud

What issue do you have?

I am experiencing difficulty trying to sync my Notebooks from my Desktop PC to my Android tablet and cellphone. See attached PDF for details.

Screenshots

MEMORANDUM.pdf (214 KB)

Did you try pressing the Synchronise button in the sidebar? Does it show an error above it?

Here's a screen shot of the Home page on my Android tablet. You can see the error message under Synchronize. When I click on Synchronize nothing happens and none of my Notebooks (created on my Desktop PC) are showing. It's not synching!

Please help!

(attachments)

You need to press the orange banner, and there you can enter your end to end encryption password

Thank you. That solved the problem. I suggest that you include better directions to make it easier for users to complete the necessary steps to set up the program.

Again, thank you for you help!