Unable to sync after rebuild

Support
1

Operating system

Linux

Joplin version

3.3.13

Desktop version info

Joplin 3.3.13 (prod, linux)

Device: linux, 12th Gen Intel(R) Core(TM) i7-1260P
Client ID: 20811f6ea6984e769b17c517dac4b5c8
Sync Version: 3
Profile Version: 47
Keychain Supported: No
Alternative instance ID: -

Revision: 144ed59

Backup: 1.4.3
Freehand Drawing: 3.0.1

Sync target

Joplin Cloud

Editor

Markdown Editor

What issue do you have?

Unable to sync.
Joplin reports "invalid master password" when attempting to re-sync after operating system re-install.

I store the key in a password manager, so I'm not sure how this can be an issue.

My Android phone is still able to sync; is there anyway I can compare the master password it is using?

2

I suggest you create a new profile on your linux desktop, and sync it to your joplin cloud account from scratch.

Useful guide for sync issues: How to fix synchronisation issues and start over

3

Thanks very much for the response.

I was using an outdated key; issue is now resolved.

4

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.