Some items cannot be synchronised

Support
1

Operating system

Linux

Joplin version

3.5.12

Desktop version info

Joplin 3.5.12 (prod, linux)

Device: linux, AMD Ryzen 7 5800X 8-Core Processor
Client ID: 46f74e854647455c85578f282f8da351
Sync Version: 3
Profile Version: 49
Keychain Supported: No
Alternative instance ID: -

Revision: 449555c8e

Backup: 1.5.1
Freehand Drawing: 4.2.0

Sync target

Dropbox

What issue do you have?

I have having a problem that seems to affect a few people on this forum. Some of the issues go back to 2020. There was talk of an "Ignore" button being added, but I can't see that option.

Basically, at the top of the Joplin window is a blue banner that reads "Some items cannot be synchronised. View them now"

When I click "View them now", I see the following (see screenshots).

What is weird is that I only have four pages in my journal and none of them have pictures. I removed all the default Joplin notebook pages. But all the sync issues seem to relate to PNG files.

The banner is annoying and takes up space.

I also get the same issue on mobile (using iOS app v13.5.3). Same files affected. It's more annoying on mobile because the screen is smaller, but I have not yet used the app much.

Any advice on clearing these issues would be welcome.

Many thanks

Screenshots

Screenshot from 2026-02-16 19-03-53.png
Screenshot from 2026-02-16 19-03-53.png924×1044 74.5 KB

2

Did anything happen when you clicked on “retry” ?

3

Thank you for your reply.

Yes. The messages went away briefly while the app retried, and then they returned.

What's odd is that I don't have any images in any of my notes.

4

I did have this problem myself, BTW. Wish I could remember what I did. I think I ended up deleting and re-downloading everything. On mobile, having real-estate used for this pointless banner is really problematic.

Is it possible that you still have notes with attachments in your trash ?

I think I read that Joplin keeps orphaned attachments (images) for “x” amount of time after the referring notes are deleted. But I can’t find a setting for “x”. It’s possible the problem will clear itself up once Joplin acknowledges the orphans.

Good luck!