Android app has no notebooks or images?

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I'm new to Joplin. Imported my notes from Evernote ENEX files on Windows 10 desktop (version 2.11.11) which worked fine. Then synchronized to Joplin Cloud. However, when I installed the Android app (version 2.11.32) and synchronized to Joplin Cloud only the notes were downloaded in a flat list, but none of the Notebook groupings. Also there are no images in the notes...only a giant downward pointing arrows. Is this expected? If so would be a deal-breaker to continue using Joplin.

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Thank you for letting us know! This is not expected behavior.

Things to try:

  • Clicking the sync button again (first on desktop, then after sync completes, on Android)
  • Verifying that the time/date on the android device is correct
  • In Joplin's settings on the Android device, changing "Attachment download behavior" from "Auto" to "Always" and clicking "sync" again.
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