Synchonization failure

Support
1

Hi there,

The synchronization in my desktop version has recently stopped working. The button indicates that the synchronization is in progress but will not stop. Tried to use a different sync target but that doesn't change anything.

Joplin 1.5.14 (prod, win32)
Windows 10 Home, Version 20H2

Many thanks for the help

2

If you can also please provide a log, as described here: https://joplinapp.org/debugging

3

Hello JackGruber

I don't know if I did it right. I'll add a file: "Joplin - console - output of warnings.txt". The file "log.txt" in "\ .config \ joplin-desktop" only contains entries from 2019-08-25. Is that important too?

best regardsJoplin - console - output of warnings.txt (104.4 KB)

4

The c:\Users\fktho\.config\joplindev-desktop\log.txt should actually contain new entries.

But I have seen one error, this is an error from the WebDAV server.

Error: DELETE locks/sync_desktop_6737dad061c9483baa4191dc37069578.json: Unknown error 2 (409): <!doctype html><html lang="en"><head><title>HTTP Status 409 – Conflict</title><style type="text/css">H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}</style></head><body><h1>HTTP Status 409 – Conflict</h1><hr class="line" /><p><b>Type</b> Status Report</p><p><b>Description</b> The request could not be completed due to a conflict with the current state of the target resource.</p><hr class="line" /><h3>Apache Tomcat/7.0</h3></body></html>

But an other problem is your sync target is empty?

Fail-safe: Sync was interrupted because 99% of the data (225 items) is about to be deleted. To override this behaviour disable the fail-safe in the sync settings.
5

Hi JackGruber,

many thanks for the help. That's right, the log.txt file also contained new entries. My mistake. In the end I just reinstalled everything and now it works. (Regarding the hint of the empty target: I had tried another target to understand what was happening. The problem was also present with the actual target.)

Thank you very much and good luck!

6

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