Operating system Android Joplin version 3.3.8 Sync target OneDrive Editor Markdown Editor What issue do you have? The orange "Some items cannot be synchronised. Press for more info." banner appears at the top of the App. Pressing on it leads to a blank screen. All conflicting items have been resolved. It seems that I am stuck with this pointless banner forever. This has been going on for more than a week. I gave it time hoping that it would resolve. It would be really annoying to have to do a complete deletion and reload. For that matter, I'm not sure what steps to take to do a complete reset. It's frustrating that there is a message, but no clue what items it is having trouble with. Thank you! Edit: The synchronise message in the lower left hand corner reports no errors. It's only the orange banner that claims something can't be synchronised.

Just in case, Have you try this ? [image] How to fix synchronisation issues and start over couch_and_lampLounge If your app is not synchronising properly or something got corrupted and you want to start over, follow this guide. First, make a backup In all cases, the most reliable way to fix synchronisation is to start from a recent JEX backup of your notes. Having such backup also ensure you don't lose anything while you're trying to fix synchronisation. If one of your applications is in a good state and has all the data, you can create this JEX backup file from File => Export all => JEX Otherwise, you…

Shouldn't there be some concern about fixing an obvious bug? Somewhere in the system there is a bit flag that has been triggered that says there is a synch error. And there's no way to fix it except to completely uninstall the app?

The issue (more a banner question than a sync in itself ?) : [image] MarkS: It seems that I am stuck with this pointless banner forever. (...) It's frustrating that there is a message, but no clue what items it is having trouble with. (...) Edit: The synchronise message in the lower left hand corner reports no errors. It's only the orange banner that claims something can't be synchronised.

Thank you for reporting this! [image] MarkS: Pressing on it leads to a blank screen. Does the screen have a "Refresh" button? Does settings > tools > "sync status" also show a blank screen? For comparison, my sync status screen looks like this: [screenshot: Status screen shows a list of status for attachments (not downloaded, downloading, downloaded and decrypted, etc.) and total items] Possible issue: I've just observed that while this screen loads quickly on web, on iOS, it gets stuck for several seconds after loading the "Note" count in the "Sync status" section.

Unfortunately I deleted the app and re-installed. Good thing I had less than 2000 items. As it was, it took about an hour. Also, you have to keep telling it to synch or it will "finish" when there are still items left to be synched. So it's not a "hands-off" hour. Usually if there are synch problems it shows up down near the settings button. Those items were dealt with and there was no obvious further problems. But the banner appeared and clicking on the banner lead to a blank screen. Had I known I could refresh the screen I would certainly have tried that. Some similar posts said that it went away after awhile, so I waited a week before reporting. Thanks for responding!

Some items cannot be synchronised

Support

Steph 21 May 2025 11:01 2

Just in case, Have you try this ?

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Some items cannot be synchronised

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