How can I uninstall everything?

Support
1

Operating system

Windows

Joplin version

3.4.12

Desktop version info

Joplin 3.4.12 (prod, win32)

Device: win32, AMD Ryzen 7 5800H with Radeon Graphics
Client ID: 6eca39675f0d48cdbb912ef706a968bf
Sync Version: 3
Profile Version: 48
Keychain Supported: Yes
Alternative instance ID: -

Revision: e9a9f68

AlertsPerfect: 1.0.1
Backup: 1.4.3
Extra Markdown editor settings: 1.11.0
Extra Markdown viewer settings: 0.4.0
Freehand Drawing: 3.1.0
Github Alerts: 1.0.5
Hotstrings & Hotkeys: 1.0.1
Markdown Emoji Autocomplete: 1.1.0
Markdown Table: Colorize: 1.2.0
Math Mode: 0.8.3
Note Variables: 2.0.0
Search & Replace: 2.2.0
Templates: 3.0.0

Sync target

OneDrive

Editor

Markdown Editor

What issue do you have?

I exported each notebook and uninstalled. I checked the folders and deleted them since the uninstall action didn't. Windows said the app was uninstalled, but those folders were still there. So, as I said, I deleted them. From my disk and from OneDrive (my sync repository).

I then installed joplin again and imported only those notebooks I want. That was yesterday. Now I find all of those notebooks are back and the ones imported are doubled.

I want to start fresh, but I can't if the uninstall doesn't permanently clean up after itself. What did I do wrong?

2

You need to delete the .config/joplin-desktop folder in your user folder too to get all data gone

3

I did, but it came back. It looked like a clean install when I was done. But, then, the old notebooks were back today. Could this be some side effect of using OneDrive?

4

Why doesn’t the uninstall actually delete everything?

5

On desktop it's very common for an uninstalled app not to delete its data, and that would be a reasonable user expectation.

On our side we err on the side of caution - we'd rather have users complain that the data is still there, than complain that we deleted their important notes.

6

I can see that, but when I reinstall the problem data comes back after a sync and I can’t seem to stop that. I have jex files I can import again, but the bad data suddenly reappears after a while and I have the same problem again.

7

I ended up allowing the bad data to resync from wherever it is hiding and then manually deleted everything to start over.