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1

Been away for a little while. Just tried to open Joplin and all I get is a blank white screen! Menus show but nothing works, not even Quit!

Any suggestions? I could reinstall but want to be sure that there are no recent updates that might compromise my existing database. Last logged in about 1 month ago. (I note that my install of Nextcloud is due for an update but don't want to do that until I get Joplin working again.)

Can't recall the last version update of Joplin but file properties of Joplin.exe show 1.7.11.2619; date modified 3/2/21 - is it OK to update from that without risk to my settings? Or maybe reinstall same version? (Is that on Github?)

Thanks for any advice/help/reassurance!

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I think it should be ok. But make a copy your database and resources just in case.

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There's probably an error in the console, could you check what it is? You would need to get the console to display as described there: How to enable debugging | Joplin

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Thanks @laurent. I can't do that - menus show up but nothing works. Hvae expored Joplin folders but cannot identify where profile lives.

@roman_r_m thanks. Sensible. If no other route I will do what I can to copy/backup the database (currently on a private install of Nextcloud).

But maybe @laurent has more suggestions? Or should I proceed with a reinstall?

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Assuming you're on Windows it's in your user home dir under .config/joplin-desktop. Unless you're using portable version, then the profile will be in the same dir as the .exe

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Hi all - thanks for suggestions. Luckily, I logged into Joplon the oither day and it is working fine! So no need to perform surgery on my set up! :slight_smile:

It definitely wasn't working over a period of about three days when I first posted - but yesterday it was fine ... :man_shrugging:

Cheers ...

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