Error after reinstalling

Support
1

Hi,

Could someone help me to understand this error ?

Thx !

Diego

Screenshot_2022-03-25-09-21-20-802_net.cozic.joplin
Screenshot_2022-03-25-09-21-20-802_net.cozic.joplin1080×2340 202 KB

2

unfortunately I am unable to solve your problem, but I suppose you will get help, if you follow the guidelines for support requests :wink:

[SCROLL AND READ BEFORE POSTING]

[…]

For other support queries please indicate:

  • The version you are using. LATEST VERSION is not a version number!
  • If it is a sync issue, please let us know what you are syncing with.
  • If you report a problem with upgrading, please let us know both versions (from/to).
  • If you report a problem with the editor, please tell us which editor you are using (WYSIWYG/Markdown).
  • The operating system you are using.

If you can also please provide a log, as described here: How to enable debugging | Joplin

Posts that do not at least state the version number and operating system will not be answered.

3

Yeah, you're right, thanks @Wimvan !

So, I'm using Joplin on 3 devices :

  • v7.2.7 on Android 11,
  • v2.7.14 on Manjaro 21 - Xfce 4.16,
  • v2.7.15 on Win10.

The problem appears on both Android and Linux but not on Windows, witch syncs without alarm.

The data is on a webdav server.

Any suggestion will be welcome !

Diego

4

Complement :

The error doesn't refer to the same resource on Android (above screen) and Manjaro's (under). Both referred resources do not exist on the webdav server.

XFCE

5

Is this a NextCloud WebDav server? When yes, this error occurs there again and again because of a corrupted NextCloud database. Just search here or in the NextCloud forum.

6

Hi @JackGruber,

Thanks for yoir answer but no, it's a synology webdav server, version 2.4.3.

7
  • Is the resources folder available on the synology?
  • Is the mentioned file available on the synology?

Could you please upload the complete debug log.

8

That's it : there is no .ressource folder on the webdav. Any way to restore it ?

9

Thanks @JackGruber : I restored a proper backup with .ressource and everything's back. No idea why it has been flushed ...

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