Upgrade produces blank window

Support
1

Machine: iMac 4.2 GHz Quad-Core Intel Core i7
OS: MacOS 13.4 (22F66)

Downloaded Joplin from its website on 4 June 2023 Australian WST (GMT + 8)
file size is reported as 176 MB
Installation of Joplin-2.10.19.dmg proceeded normally (drag app to applications folder)
Starting the app produces a totally blank Joplin window that can be closed, but the Joplin app itself can only be exited with a "force quit" action from 'Apple' menu item.
Restarting macOS and running Joplin has the same effect.

Previous Joplin worked fine but unfortunately I deleted it during upgrade ( never again ...)

2

Do you have any plugins?

3

To the best of my knowledge I dont have any plugins. Also, I tried a clean install of the app. Perhaps if I deleted any Joplin files stored on my iMac hard drive ?
I use Joplin on linux, ipad and iphone most of the time to sync with other machines so my notes are safe I think.
Regards
Pete

4

Apologies,
my notes are in a dropbox directory, not iCloud - that's why I can access and sync them across all devices...

5

Hopefully the Mac ls command (List directory contents) is similar to Linux, so, if you open a terminal and type:

ls -1 ~/.config/joplin-desktop/plugins/

it should produce a list of just the filenames of anything in Joplin's plugins directory.

Is anything shown?

6

same problemcom
.DanteCoder.NoteVariables.jpl
com.andrejilderda.macOSTheme.jpl
com.github.joplin.kanban.jpl
com.gitlab.BeatLink.joplin-plugin-agenda.jpl
com.gitlab.BeatLink.joplin-plugin-repeating-todos.jpl
com.hieuthi.joplin.markdown-table-colorize.jpl
com.hieuthi.joplin.markdown-table-sortable.jpl
com.leenzhu.journal.jpl
com.nhobb.AdvancedJoplinTags.jpl
com.programming-emu.DependencyGraph.jpl
com.s73ph4n.autolinker.jpl
com.s73ph4n.complete_link.jpl
com.s73ph4n.day_review.jpl
com.septemberhx.pluginBundle.jpl
com.wemakemachines.joplin.plugin.event-calendar.jpl
com.whatever.inline-tags.jpl
com.whatever.quick-links.jpl
de.fomin.markmap.jpl
io.github.jackgruber.copytags.jpl
io.github.jackgruber.hotfolder.jpl
io.github.makaanneo.Athena.jpl
io.treymo.LinkGraph.jpl
io.xargs.JoplinPluginAutoTag.jpl
joplin-insert-date.jpl
joplin-plugin-TimelineRender.jpl
joplin-plugin-knowledge-graph.jpl
joplin.plugin.MultiMarkdownTableTools.jpl
joplin.plugin.alondmnt.jarvis.jpl
joplin.plugin.forcewake.tags-generator.jpl
joplin.plugin.note.tabs.jpl
joplin.plugin.templates.jpl
kensam.joplin.plugin.eztable.jpl
net.gagnepain.turnToChart.jpl
net.rmusin.joplin-table-formatter.jpl
osw.joplin.markdowncalc.jpl
plugin.azamahJunior.note-statistics.jpl
sadmice.TextColorize.jpl
ylc395.joplinOcr.jpl
vicenteubedabayo@Mac-mini-de-vicente ~ % ls -1 ~/.config/joplin-desktop/plugins
com.DanteCoder.NoteVariables.jpl
com.andrejilderda.macOSTheme.jpl
com.github.joplin.kanban.jpl
com.gitlab.BeatLink.joplin-plugin-agenda.jpl
com.gitlab.BeatLink.joplin-plugin-repeating-todos.jpl
com.hieuthi.joplin.markdown-table-colorize.jpl
com.hieuthi.joplin.markdown-table-sortable.jpl
com.leenzhu.journal.jpl
com.nhobb.AdvancedJoplinTags.jpl
com.programming-emu.DependencyGraph.jpl
com.s73ph4n.autolinker.jpl
com.s73ph4n.complete_link.jpl
com.s73ph4n.day_review.jpl
com.septemberhx.pluginBundle.jpl
com.wemakemachines.joplin.plugin.event-calendar.jpl
com.whatever.inline-tags.jpl
com.whatever.quick-links.jpl
de.fomin.markmap.jpl
io.github.jackgruber.copytags.jpl
io.github.jackgruber.hotfolder.jpl
io.github.makaanneo.Athena.jpl
io.treymo.LinkGraph.jpl
io.xargs.JoplinPluginAutoTag.jpl
joplin-insert-date.jpl
joplin-plugin-TimelineRender.jpl
joplin-plugin-knowledge-graph.jpl
joplin.plugin.MultiMarkdownTableTools.jpl
joplin.plugin.alondmnt.jarvis.jpl
joplin.plugin.forcewake.tags-generator.jpl
joplin.plugin.note.tabs.jpl
joplin.plugin.templates.jpl
kensam.joplin.plugin.eztable.jpl
net.gagnepain.turnToChart.jpl
net.rmusin.joplin-table-formatter.jpl
osw.joplin.markdowncalc.jpl
plugin.azamahJunior.note-statistics.jpl
sadmice.TextColorize.jpl
ylc395.joplinOcr.jpl

7

That's a lot of plugins... For those who have this blank window bug, would you mind changing your flags.txt file so that the dev tools open on startup? As described here: How to enable debugging | Joplin

That way, when the window is white you should still be able to see any error in the console. And if you could let us know what those are it would be great

8

These reports seem to be affecting Macs and this thread mentions possible problems with the MacOS Theme plugin when upgrading. The above plugin list shows that the theme plugin is installed.

Make sure Joplin is shut down and try deleting ~/.config/joplin-desktop/plugins/com.andrejilderda.macOSTheme.jpl before trying to restart Joplin. I am not saying that this IS the cause, but it is worth checking.

If this does not help please note @laurent's post above about enabling debugging in order to try to find out what is going wrong.

9

It happens if you have emoticons in the names of your folders/notebooks.

1 Like
10

For those who have this problem, could you please try the latest version?

https://github.com/laurent22/joplin/releases/tag/v2.11.7

It fixes an issue with plugins that can cause a white window

11

Actually 2.11.7 had a bug, please try this one instead:

https://github.com/laurent22/joplin/releases/tag/v2.11.8

12

My macbook air runs well (ventura). The problem is in my mac mini (monterrey last version)

13

I tryed run your order and get "acces denied". I paste~/.config/joplin-desktop/plugins/com.andrejilderda.macOSTheme.jpl
In my macbook air joplin runs fine (this plugin not installed). The problem is in my macmini 2013 (monterrey)

14

If you pasted exactly what I typed, which was only the file location, you will need to add the delete command:

rm ~/.config/joplin-desktop/plugins/com.andrejilderda.macOSTheme.jpl

or you can now try to fix it by installing the new pre-release version:

  • Improved: Fix white screen issue (8b578c5)

EDIT: Changed GitHub link due to the below post

15

2.11.8 had an issue with plugin layouts, but 2.11.9 should work:

In fact it's not entirely clear what's causing this problem, so if this bug still happens please provide the log to help fix it

16

Hi
I have checked the ~/.config/joplin-desktop/ folder and I have no plugins folder - hence no plugins, as expected. Thanks for the link to the previous version.

17

Further to my report on lack of plugins, I happen to also have a 2012 MacMini running MacOS Monterey and have installed the upgraded Joplin on it with no problems. I cant go back to my previous Joplin version on the iMac as there is a problem with the profile (whatever that is) not being compatible. So its something to do with MacOS Ventura.

18

thank you. it works

19

I have deleted the Joplin folders beneath the ~/.config folder and now the Joplin window on my iMac loads normally and syncs.
Whew !!

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