Sync problem desktop to mobile phone

Support
1

Hello,

I'm new into Joplin and I'm very happy with this App. All ran well since yesterday. Some attachments didn't sync on my mobile phone. All attachments are visible on the Desktop PC (see technical data below). My synchronisation target is OneDrive.

First it got stuck at 3/30 attachments. After uninstalling and reinstalling Joplin on my mobile phone it's now at 3/1670 - so there are NO attachments downloaded now on my mobile phone. Please let me know how to fix that issue. Thank you.

Kind regards
Erich Schmidt

DESKTOP

Joplin 2.8.8 (prod, win32)

Client-ID: e2bf8f4dd03341c1aab3757d65234a22
Sync-Version: 3
Profil-Version: 41
Unterstützter Schlüsselbund: Ja

Revision: c2a6a13

Gerätename DESKTOP-K64LIL4
Prozessor Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz 2.70 GHz
Installierter RAM 40,0 GB (39,9 GB verwendbar)
Geräte-ID CF53488B-854A-4F1C-AA6A-291BDDD74730
Produkt-ID 00342-50481-08172-AAOEM
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar.

Edition Windows 10 Pro
Version 22H2
Installiert am ‎09.‎12.‎2021
Betriebssystembuild 19045.2311
Leistung Windows Feature Experience Pack 120.2212.4190.0

MOBILE PHONE

Android 11RP1A.200720.011
Redmi Note 8 Pro
MIUI 12.5.7
Joplin 2.8.1
Database v41

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1 Like
2

I'm having this same exact issue. Desktop (Mac) is syncing fine, but mobile (Android) is getting stuck out of nowhere. I even tried wiping the app, reinstalling and reconnecting via WebDAV, and it gets to 3/50 before it gives a Network Request Failed error, and anything else I've connected to WebDAV loses connectivity as well. All apps are up to date. MacOS is on Ventura, Android OS is on 12. Screenshots and log attached

Screenshot_2022-12-03-11-08-59-66_97a2b898327add53e982bbebadc3de52
Screenshot_2022-12-03-11-08-59-66_97a2b898327add53e982bbebadc3de521440×2925 150 KB

Screenshot_2022-12-03-11-27-13-91_97a2b898327add53e982bbebadc3de52
Screenshot_2022-12-03-11-27-13-91_97a2b898327add53e982bbebadc3de521440×2924 130 KB

syncReport-1670087783474.txt (210.8 KB)

1 Like
3

Hello nikp79,
thank you for your reply and your experience. My problem is solved now! After 2(!) days all the attachments where downloaded on my mobile phone. Interestingly, not one after the other but all at once. I'm happy now because I'm working with a lot of pics and PDF-Files.

Kind regards
Erich

4

Hi @smid,

Just saw this reply! And you didn't do anything differently to make the sync finally work? I have been trying every now and then and still not working as expected. However, I will keep trying. Thanks for letting me know!

5

Finally tried to sync to mobile this morning after not trying for over a few weeks, and it started working again. didn't do anything different except had added a few more notes and bookmarks via the Desktop app. No idea why the issue in the first place but glad its resolved.

6

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