OneDrive Sync doesn't work on Windows 10

Support
1

Joplin 1.0.224 (prod, win32)

Client ID: 666dfef4524448a9ab03ad73e36a3ddb
Sync Version: 1
Profile Version: 30
Keychain Supported: Yes

Revision: 1899d866 (master)

OS: Windows 10

Can someone help with the issue below?
OneDrive synchronisation silently fails. When I check the log.txt file I see the following error:

2020-06-30 15:07:17: “Saving updated OneDrive auth.”
2020-06-30 15:07:18: “Could not acquire synchroniser:”
2020-06-30 15:07:18: “Error: Access denied
Code: accessDenied
Header: {”_headers":{“cache-control”:[“private”],“content-type”:[“application/json”],“request-id”:[“c7c6e6d9-35aa-4364-b575-6193dc5ec712”],“client-request-id”:[“c7c6e6d9-35aa-4364-b575-6193dc5ec712”],“x-ms-ags-diagnostic”:["{“ServerInfo”:{“DataCenter”:“North Europe”,“Slice”:“SliceC”,“Ring”:“4”,“ScaleUnit”:“005”,“RoleInstance”:“AGSFE_IN_9”}}"],“strict-transport-security”:[“max-age=31536000”],“date”:[“Tue, 30 Jun 2020 13:07:15 GMT”],“connection”:[“close”],“content-length”:[“211”]}}
Request: GET https://graph.microsoft.com/v1.0/drive/special/approot null null {“headers”:{“Authorization”:“bearer eyJ0eXAiOiJKV1QiLCJub25jZSI6Im5sRnFLR2ItdVR3eVNQdEo4LXpqRHBGc1N5QTZSTDQwV1E4NFFUWVMxc2MiLCJhbGciOiJSUzI1NiIsIng1dCI6IlNzWnNCTmhaY0YzUTlTNHRycFFCVEJ5TlJSSSIsImtpZCI6IlNzWnNCTmhaY0YzUTlTNHRycFFCVEJ5TlJSSSJ9.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
Error: Access denied
at OneDriveApi.oneDriveErrorResponseToError (D:\Users\jose\AppData\Local\Programs\Joplin\resources\app.asar\lib\onedrive-api.js:124:19)
at OneDriveApi.exec (D:\Users\jose\AppData\Local\Programs\Joplin\resources\app.asar\lib\onedrive-api.js:267:24)
at async OneDriveApi.execJson (D:\Users\jose\AppData\Local\Programs\Joplin\resources\app.asar\lib\onedrive-api.js:321:20)
at async OneDriveApi.appDirectory (D:\Users\jose\AppData\Local\Programs\Joplin\resources\app.asar\lib\onedrive-api.js:76:13)
at async SyncTargetOneDrive.initFileApi (D:\Users\jose\AppData\Local\Programs\Joplin\resources\app.asar\lib\SyncTargetOneDrive.js:74:18)
at async SyncTargetOneDrive.fileApi (D:\Users\jose\AppData\Local\Programs\Joplin\resources\app.asar\lib\BaseSyncTarget.js:73:19)
at async SyncTargetOneDrive.initSynchronizer (D:\Users\jose\AppData\Local\Programs\Joplin\resources\app.asar\lib\SyncTargetOneDrive.js:83:38)
at async SyncTargetOneDrive.synchronizer (D:\Users\jose\AppData\Local\Programs\Joplin\resources\app.asar\lib\BaseSyncTarget.js:109:26)
at async Object.shared.synchronize_press (D:\Users\jose\AppData\Local\Programs\Joplin\resources\app.asar\lib\components\shared\side-menu-shared.js:104:10)
at async SideBarComponent.sync_click (D:\Users\jose\AppData\Local\Programs\Joplin\resources\app.asar\gui\SideBar.min.js:418:3)”

2

Are you using OneDrive for Business? It is currently not supported.

3

Yes it’s the OneDrive provided with Office365.
Is there any work around?

4

No, unfortunately Microsoft made the OneDrive Business API entirely different and incompatible with regular OneDrive, so there’s currently no work around.

5

I made it work by adding a OneDrive account. Fortunately OneDrive and OneDrive for Business can run side by side.
Thank you Johnny and Laurent for your help.

1 Like
6

How do you mean that? They are mentioned together in the docs for the Microsoft Graph API.

7

You are right that the OneDrive for Business and OneDrive Personal API have some differences but all in all they are very similiar. That’s why I have made a PR in Github for adding support for OneDrive for Business (PR is still work in progress but almost done).

2 Likes
8

Are there any other problems with OneDrive? Dropbox is too expensive (10/month)
and I don't need 2TB space. Onedrive is (2/m) for 100 GB.

Currenty my Jex is 500 Mb but I am afraid it is going to get alot bigger with images.
I try to shrink the images but it is too much work.

9

Dropbox doesn't have a free plan anymore? I've just checked my account and it still works but if I look at the plan page it doesn't look like there's a free option, or am I missing something?

2 Likes
10

Yes of course, I am now in the free plan of dropbox with 2GB.
I think I will reach the limit in a few months. Also although I store some staff in .jex files, I noticed the drobox used size stayed the same and keeps rising.

1 Like
11

The app will also sync revisions, which will grow over time. You can reduce how many days you want to keep revisions in the settings.

2 Likes