Unable to sync from Windows desktop client to OneDrive

Version 2.11.11
Windows 10

When I click to sync (from Windows 10 desktop client to OneDrive) I receive this error message.

Completed: 2023-09-05 11:01 AM (548ms)
Last error: FetchError: request to https://public.bn.files.1drv.com/y4mYHA3Hh0mLI_rMroNMNh13Bo2BkeAUJTVDq2EOStdcP_mYO_H6lfoEV1bm-4F0POD8hWguopYaJYoH4s75GY6VbRp-TtsEMpr4TQrHRE2fqs0xMqAGbG4QMPP9XV4OCANHkezAKpscWJiFtilZc5R8mENUmmpAajAPxFmuv8bHJ1w9bJWjFoVcQ6q6Zhhf-tcaKXrEYyAGlIBpszNxnwgGUwILsG9DVl2CRiOSlLbjyU/info.json failed, reason: connect EACCES 13.107.42.12:443

Log:
C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Logger.js:205 11:10:01: OneDriveApi: Got unhandled error: EACCES request to https://public.bn.files.1drv.com/y4m3gQHvwVz_fLQa3bx54bkysGQoB-PNbXXiyfuxyVTYD3KVUkFv4O5S106vOJKwojhk-Hk5IA6JGrsaNtFNGYqp1wSi-M2_Nz6s2KfL6Go_w_rQBneusjgNWcJpd6JEMw50FA4AU-PqDUmVSQcKM4MMV5XRV8sG7ixZ2uL242MYJbDw7z9zaR0onw8fyLFcOfD17Lg8SULO5Vtin4kuxw2iDQHCTlcg9lt3_ep6E0Og7Q/info.json failed, reason: connect EACCES 13.107.42.12:443 FetchError {message: 'request to https://public.bn.files.1drv.com/y4m3gQ…n failed, reason: connect EACCES 13.107.42.12:443', type: 'system', errno: 'EACCES', code: 'EACCES', stack: 'FetchError: request to https://public.bn.files.1dr…ections (node:internal/process/task_queues:83:21)'}code: "EACCES"errno: "EACCES"message: "request to https://public.bn.files.1drv.com/y4m3gQHvwVz_fLQa3bx54bkysGQoB-PNbXXiyfuxyVTYD3KVUkFv4O5S106vOJKwojhk-Hk5IA6JGrsaNtFNGYqp1wSi-M2_Nz6s2KfL6Go_w_rQBneusjgNWcJpd6JEMw50FA4AU-PqDUmVSQcKM4MMV5XRV8sG7ixZ2uL242MYJbDw7z9zaR0onw8fyLFcOfD17Lg8SULO5Vtin4kuxw2iDQHCTlcg9lt3_ep6E0Og7Q/info.json failed, reason: connect EACCES 13.107.42.12:443"type: "system"stack: "FetchError: request to https://public.bn.files.1drv.com/y4m3gQHvwVz_fLQa3bx54bkysGQoB-PNbXXiyfuxyVTYD3KVUkFv4O5S106vOJKwojhk-Hk5IA6JGrsaNtFNGYqp1wSi-M2_Nz6s2KfL6Go_w_rQBneusjgNWcJpd6JEMw50FA4AU-PqDUmVSQcKM4MMV5XRV8sG7ixZ2uL242MYJbDw7z9zaR0onw8fyLFcOfD17Lg8SULO5Vtin4kuxw2iDQHCTlcg9lt3_ep6E0Og7Q/info.json failed, reason: connect EACCES 13.107.42.12:443\n at ClientRequest. (C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\@joplin\lib\node_modules\node-fetch\lib\index.js:1491:11)\n at ClientRequest.emit (node:events:526:28)\n at TLSSocket.socketErrorListener (node:_http_client:442:9)\n at TLSSocket.emit (node:events:526:28)\n at emitErrorNT (node:internal/streams/destroy:157:8)\n at emitErrorCloseNT (node:internal/streams/destroy:122:3)\n at process.processTicksAndRejections (node:internal/process/task_queues:83:21)"[[Prototype]]: Error
log @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Logger.js:205
error @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Logger.js:79
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\onedrive-api.js:292
rejected @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\onedrive-api.js:6
processTicksAndRejections @ node:internal/process/task_queues:96
Promise.then (async)
step @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\onedrive-api.js:7
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\onedrive-api.js:8
__awaiter @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\onedrive-api.js:4
exec @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\onedrive-api.js:228
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\onedrive-api.js:397
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\onedrive-api.js:8
__awaiter @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\onedrive-api.js:4
execText @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\onedrive-api.js:396
get @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\file-api-driver-onedrive.js:112
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\file-api.js:282
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\file-api.js:51
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\file-api.js:8
__awaiter @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\file-api.js:4
tryAndRepeat @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\file-api.js:41
get @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\file-api.js:282
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\services\synchronizer\syncInfoUtils.js:55
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\services\synchronizer\syncInfoUtils.js:8
__awaiter @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\services\synchronizer\syncInfoUtils.js:4
fetchSyncInfo @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\services\synchronizer\syncInfoUtils.js:54
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:412
fulfilled @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:5
processTicksAndRejections @ node:internal/process/task_queues:96
Promise.then (async)
step @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:7
fulfilled @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:5
processTicksAndRejections @ node:internal/process/task_queues:96
Promise.then (async)
step @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:7
fulfilled @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:5
processTicksAndRejections @ node:internal/process/task_queues:96
Promise.then (async)
step @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:7
fulfilled @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:5
processTicksAndRejections @ node:internal/process/task_queues:96
Promise.then (async)
step @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:7
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:8
__awaiter @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:4
start @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Synchronizer.js:352
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:121
fulfilled @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:5
Promise.then (async)
step @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:7
fulfilled @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:5
Promise.then (async)
step @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:7
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:8
__awaiter @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:4
timeoutCallback @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:77
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:146
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:8
__awaiter @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:4
Registry.scheduleSync @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\registry.js:57
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\commands\synchronize.js:66
fulfilled @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\commands\synchronize.js:5
Promise.then (async)
step @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\commands\synchronize.js:7
fulfilled @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\commands\synchronize.js:5
Promise.then (async)
step @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\commands\synchronize.js:7
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\commands\synchronize.js:8
__awaiter @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\commands\synchronize.js:4
execute @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\commands\synchronize.js:26
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\services\CommandService.js:158
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\services\CommandService.js:8
__awaiter @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\services\CommandService.js:4
execute @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\services\CommandService.js:149
onClick @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\gui\Sidebar\Sidebar.js:498
onClick @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\gui\Button\Button.js:206
callCallback @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:4164
invokeGuardedCallbackDev @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:4213
invokeGuardedCallback @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:4277
invokeGuardedCallbackAndCatchFirstError @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:4291
executeDispatch @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:9041
processDispatchQueueItemsInOrder @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:9073
processDispatchQueue @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:9086
dispatchEventsForPlugins @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:9097
(anonymous) @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:9288
batchedUpdates$1 @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:26140
batchedUpdates @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:3991
dispatchEventForPluginEventSystem @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:9287
dispatchEventWithEnableCapturePhaseSelectiveHydrationWithoutDiscreteEventReplay @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:6465
dispatchEvent @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:6457
dispatchDiscreteEvent @ C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\react-dom\cjs\react-dom.development.js:6430
C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\Logger.js:205 11:10:01: Synchronizer: FetchError {message: 'request to https://public.bn.files.1drv.com/y4m3gQ…n failed, reason: connect EACCES 13.107.42.12:443', type: 'system', errno: 'EACCES', code: 'EACCES', stack: 'FetchError: request to https://public.bn.files.1dr…ections (node:internal/process/task_queues:83:21)'}code: "EACCES"errno: "EACCES"message: "request to https://public.bn.files.1drv.com/y4m3gQHvwVz_fLQa3bx54bkysGQoB-PNbXXiyfuxyVTYD3KVUkFv4O5S106vOJKwojhk-Hk5IA6JGrsaNtFNGYqp1wSi-M2_Nz6s2KfL6Go_w_rQBneusjgNWcJpd6JEMw50FA4AU-PqDUmVSQcKM4MMV5XRV8sG7ixZ2uL242MYJbDw7z9zaR0onw8fyLFcOfD17Lg8SULO5Vtin4kuxw2iDQHCTlcg9lt3_ep6E0Og7Q/info.json failed, reason: connect EACCES 13.107.42.12:443"type: "system"stack: "FetchError: request to https://public.bn.files.1drv.com/y4m3gQHvwVz_fLQa3bx54bkysGQoB-PNbXXiyfuxyVTYD3KVUkFv4O5S106vOJKwojhk-Hk5IA6JGrsaNtFNGYqp1wSi-M2_Nz6s2KfL6Go_w_rQBneusjgNWcJpd6JEMw50FA4AU-PqDUmVSQcKM4MMV5XRV8sG7ixZ2uL242MYJbDw7z9zaR0onw8fyLFcOfD17Lg8SULO5Vtin4kuxw2iDQHCTlcg9lt3_ep6E0Og7Q/info.json failed, reason: connect EACCES 13.107.42.12:443\n at ClientRequest. (C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules\@joplin\lib\node_modules\node-fetch\lib\index.js:1491:11)\n at ClientRequest.emit (node:events:526:28)\n at TLSSocket.socketErrorListener (node:_http_client:442:9)\n at TLSSocket.emit (node:events:526:28)\n at emitErrorNT (node:internal/streams/destroy:157:8)\n at emitErrorCloseNT (node:internal/streams/destroy:122:3)\n at process.processTicksAndRejections (node:internal/process/task_queues:83:21)"[[Prototype]]: Errorconstructor: ƒ FetchError(message, type, systemError)length: 3name: "FetchError"prototype: Errorconstructor: ƒ FetchError(message, type, systemError)name: "FetchError"[[Prototype]]: Objectarguments: (...)caller: (...)[[FunctionLocation]]: C:\Users\M\AppData\Local\Programs\Joplin\resources\app.asar\node_modules@joplin\lib\node_modules\node-fetch\lib\index.js:142[[Prototype]]: ƒ ()apply: ƒ apply()arguments: (...)bind: ƒ bind()call: ƒ call()caller: (...)constructor: ƒ Function()length: 0name: ""toString: ƒ toString()Symbol(Symbol.hasInstance): ƒ Symbol.hasInstanceget arguments: ƒ ()set arguments: ƒ ()get caller: ƒ ()set caller: ƒ ()[[FunctionLocation]]: ​[[Prototype]]: Object[[Scopes]]: Scopes[0][[Scopes]]: Scopes[4]name: "FetchError"[[Prototype]]: Object


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