On Android devices, this is another way to fix synchronisation issues and start over

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1

Operating system

Android

Joplin version

3.5.8

Sync target

Joplin Cloud

What issue do you have?

My tablet somehow got totally confused yesterday: hundreds of notes ended up in "Conflicts"!

I did a search and found this article:

How to fix synchronisation issues and start over

Under Mobile, I found these instructions:

  • Delete the app
  • Reinstall it
  • Synchronise

I'm not sure about iDevices. On both my Android Tablet and Phone, there is another option that is very quick and easy to use!

Under Settings > Apps > Joplin > Storage, there are 2 options:

  • Clear Data
  • Clear Cache

I chose "Clear Data" and confirmed that I really wanted to delete all data (including "all files, settings, accounts, databases, etc.").

When I restarted Joplin, I had to reconnect to Joplin Cloud ... and my notes started being added back to my tablet!

Can you add this as an option to your article @Laurent?

John

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