Joplin Server: Account activation not possible, User Login not possible

Support
1

Operating system

Linux

Joplin version

3.1.20

Desktop version info

Joplin 3.1.20 (prod, win32)

Client-ID: f6d51f4d45ca4a698463e1b635f7d3d0

Sync target

Joplin Server

What issue do you have?

Hi,

enrolled Joplin Server on Docker on an Ubuntu 24.0.4 server. Everythng fine. Logged in with standard credentials which I changed to my email address with a new password. After that I was not able to login in, neither with the standard credentials nor the new created ones. I deleted everything and started from scratch, adding a new user. Joplin server told me, that a mail was sent to this address to activate my account, but no mail arrived. Never. Tried with 5 different mail addresses.

@laurent:
Can you please help?

This is my stack:

version: '3'

services:
    db:
        image: postgres:16
        volumes:
            - /docker/Joplin:/var/lib/postgresql/data
        ports:
            - "5432:5432"
        restart: unless-stopped
        environment:
            - POSTGRES_PASSWORD=huhu
            - POSTGRES_USER=hihi
            - POSTGRES_DB=joplindb
        networks:
          NPM:
            ipv4_address: 10.100.100.7
    app:
        image: joplin/server:latest
        depends_on:
            - db
        ports:
           - "22300:22300"
        restart: unless-stopped
        environment:
            - APP_PORT=22300
            - APP_BASE_URL=https://abc.domain.com
            - DB_CLIENT=pg
            - POSTGRES_PASSWORD=huhu
            - POSTGRES_DATABASE=joplindb
            - POSTGRES_USER=hihi
            - POSTGRES_PORT=5432
            - POSTGRES_HOST=10.100.100.7
            - MAILER_ENABLED=1
            - MAILER_HOST=smtp.mail.com
            - MAILER_PORT=587
            - MAILER_SECURITY=starttls
            - MAILER_AUTH_USER=my@email.com
            - MAILER_AUTH_PASSWORD=xxxxxxxxxxxxxxxxxxxxxxx
            - MAILER_NOREPLY_NAME=JoplinServer
            - MAILER_NOREPLY_EMAIL= my@email.com
        networks:
          NPM:
            ipv4_address: 10.100.0.6
networks:
  NPM:
    external: true
    name: NPM
    ipam:
      config:
        - subnet: 10.100.100.0/24
          gateway: 10.100.100.1