Joplin app cannot sync on Mac OS

Support
1

Operating system

macOS

Joplin version

3.0.13

Desktop version info

Joplin 3.0.13 (prod, darwin)

Client ID: eaff3baea984419ca56e8dfa912bb5ec

Sync target

Dropbox

What issue do you have?

I tried to sync the notes I changed today but that sync didn't end. I tried to turn off, re-install the app I tried also to delete the local copy and still I can't sync.
I have around 4000 items in total also, I'm using e2ee.
MacOS 14.5

debug report is empty

In the logs I have only this:
15:36:47: Synchronizer: Sync: starting: Starting synchronisation to target 7... supportsAccurateTimestamp = false; supportsMultiPut = false} [1721133407259]
/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/utils/dist/Logger.js:270
15:36:47: Synchronizer: Indexing resources...
/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/utils/dist/Logger.js:270
15:36:48: Synchronizer: Sync target remote info: Object
/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/utils/dist/Logger.js:270
15:36:48: Synchronizer: Sync target is already setup - checking it...
/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/utils/dist/Logger.js:270
15:36:48: Synchronizer: Sync target local info: Object
/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/utils/dist/Logger.js:270
15:36:48: Synchronizer: Sync target info differs between local and remote - merging infos: Object
/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/utils/dist/Logger.js:270
15:36:58: Synchronisation is already in progress. State: in_progress
/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/utils/dist/Logger.js:270
15:46:58: Synchronisation is already in progress. State: in_progress

Do you have any idea what might be causing the issue?

EDIT:
I have it installed on my phone and the sync works perfectly

EDIT 2:
I tried to sync on second mac machine I have the same issue

EDIT 3:
Attaching log file
log.txt (82.1 KB)

2

I enabled debug mode following the this guide ht tps:// joplinapp. org/help/apps/debugging this part specificaly Otherwise, follow these instructions:

and it worked!

I'm not sure what was the cause, logs looks ok, not sure how the issue got fixed.

3

Unfortunately i still experience the problem... this time the debug didn't work out

4

I managed to block the sync (some how) this is a copy of the response

Completed: 18.07.2024 11:38 (62619s)
Last error: Error: Cannot acquire exclusive lock because the following client has an exclusive lock on the sync target: (2 #67bdbfa642844e938c759759e046f22e)

5

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.