iOS Dropbox Sync not working

ruedyger · 2024-05-22T13:49:22.223Z

Operating system

iOS 17.4.1

Joplin version

12.14.8

Sync target

Dropbox

What issue do you have?

Hello,
my Joplin iOS app doesn't download my notes via Dropbox Sync. It worked before on Android. I recently switched to iOS. Dropbox is installed, has got App Folder and needed Permissions.

Thank you for your help!
mobile-log.log (1.0 MB)

ruedyger · 2024-05-23T06:35:50.477Z

Updated to iOS: 17.5.1

Same error. Joplin only loads 35 Remote elements and than stops.

mobile-log 2.log (183.3 KB)

personalizedrefriger · 2024-05-23T15:59:39.522Z

I'm linking to a related GitHub issue:

github.com/laurent22/joplin

Dropbox sync on iOS never starts. Errors out with: Request to files/download failed. Retrying with workaround.

opened 02:41PM - 21 May 24 UTC

baldengineer

bug

### Operating system iOS ### Joplin version 12.14.8 ### Desktop version info… _No response_ ### Current behaviour iOS Joplin stopped synchronizing via Dropbox. It had been syncing as expected for two months. The last synced note appears to be about six weeks ago. I am seeing the same behavior on iPhone and iPad. Syncing via Dropbox with the desktop client is still working as expected. 1. Joplin client starts to Syncrynoize. 2. The Sync icon endlessly spins 3. An error is generated in the log 4. Tapping `Cancel` shows the message `Cancelling...`, but it never clears, and the sync icon never stops spinning. ## Sync Status ``` Attachments Not downloaded: 0 Downloading: 0 Downloaded and decrypted: 10030 Downloaded and encrypted: 0 Created locally: 24 Error: 0 --- Sync status (synced items / total items) Note: 3405/3419 ``` ### Expected behaviour I expected Joplin to synchronize notes via Dropbox. ### Logs ``` 05-21T08:37:08: file-api-driver-dropbox: "Request to files/download failed. Retrying with workaround. Error: ", "TypeError: Network request failed TypeError: Network request failed at anonymous (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:11103:33) at apply (native) at anonymous (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:8734:26) at _callTimer (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:8682:17) at callTimers (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:8829:19) at apply (native) at __callFunction (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:1827:36) at anonymous (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:1666:31) at __guard (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:1778:15) at callFunctionReturnFlushedQueue (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:1665:21)" 05-21T08:35:40: file-api-driver-dropbox: "Request to files/download failed. Retrying with workaround. Error: ", "TypeError: Network request failed TypeError: Network request failed at anonymous (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:11103:33) at apply (native) at anonymous (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:8734:26) at _callTimer (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:8682:17) at callTimers (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:8829:19) at apply (native) at __callFunction (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:1827:36) at anonymous (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:1666:31) at __guard (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:1778:15) at callFunctionReturnFlushedQueue (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-diwyqlzmvthyrbaopjjmecdqvnbe/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:1665:21)" ```

ruedyger · 2024-05-24T10:33:26.612Z

Solution: Switch to OneDrive.

system · 2024-06-23T10:34:17.220Z

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