How to control Sync

Support
1

Operating system

Windows

Joplin version

2.14.20

Sync target

Joplin Cloud

What issue do you have?

Sync runs almost continuously and slows down the work I am doing; cut and pastes take up to 10 seconds; switching between notes takes noticeable time, sometimes the new title appearing over the old note before the note itself appears; the cursor does not track the mouse. Is there a way to pause, or to stop syncing, or to only sync manually?

2

Hello there,

Could you please post your Menu -- Help -- About Joplin info?

it looks like that 
Joplin 3.0.2 (prod, linux)

Client ID: 358e8a1fa2c24626bcba79c5ac4955e3
Sync Version: 3
Profile Version: 46
Keychain Supported: No

Revision: a59ad20

Admonition markdown extension: 1.1.0
Backup: 1.4.1
Calendar: 1.1.1
Combine notes: 1.2.2
Convert Text To New Note: 1.5.1
Enhancement: 1.2.1
Note Link System: 0.8.0
Note list (Preview): 0.4.1
Note Tabs: 1.4.0
Note Variables: 2.0.0
Outline: 1.5.13
Quick Links: 1.3.2
Rich Markdown: 0.14.1
Send snippet to different note: 1.0.0
Templates: 2.4.0

Additionally Help -- Sync status might help orient the situation as well

Also, try Help -- Toggle safe mode, does it make any difference in performance?

3

Joplin 2.14.20 (prod, win32)

Client ID: aa253d1da4424aa097f29d070a701800
Sync Version: 3
Profile Version: 46
Keychain Supported: Yes

Revision: cfd98e3

Backup: 1.4.0
Enhancement: 1.2.1
Joplin Evernote Links Replacer: 1.0.0
Note Tabs: 1.4.0
Outline: 1.5.13
Rich Markdown: 0.13.3
Templates: 2.4.0

4

Thanks for the reply
The Sync Status page looks clean, no issues highlighted
I'll try the Safe Mode trigger if it begins again. At the moment everything is fine. The issue I described has reoccurred several times over the past couple of weeks. Thanks for the safe mode idea.

1 Like
5

One potential cause is backup happening in the background. There's no progress bar, so it might load the computer and app without any visible sign to the user.

To check if it's correct, you may run backup manually or setup the short timer in the backup plugin settings and observe whether the experience match your issue.

Hope this helps

6

Did you have OCR enabled?

7

No OCR plugin and in Tools, Option, General I see no OCR reference, so I assume the answer is No. Thanks for asking
The sync has been acting fine since I posted the question -- no stalls, or grabbing the cursor, so am still monitoring.

8

In the menu, after you click on Tools => Create Backup, does it cause the same performance issue?

9

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