How can I download my data from Joplin Cloud after my account was automatically canceled?

Operating system

Linux

Joplin version

3.3.12

Desktop version info

Debian 12

Sync target

Joplin Cloud

What issue do you have?

Hello,

My account was recently canceled because I decided to switch to self-hosting with Joplin Server. I understand I have 90 days before my data is permanently deleted, but I need to back up the data stored on Joplin Cloud before that happens.

Who should I contact to request a backup of my data, or is there any way to retrieve it? I would appreciate any guidance on how to proceed, as I want to ensure I don’t lose my notes and information stored there.

Thank you in advance for your help.