Error when synchronizing (Nextcloud)

Support
1

Hi, one of my team members gets this error when synchronizing (this is all I could copy from the display above the "sync" button, and nothing appeared in the Sync state):

Completed: 10/02/2022 12:59 (50s)

Last error: Error: DELETE locks/1_1_3dedeb0cd714463585d32fd8cd68101a.json: "Notes/NeurocytoLab/Joplin/locks/1_1_3dedeb0cd714463585d32fd8cd68101a.json" is locked (Exception OCA\DAV\Connector\Sabre\Exception\FileLocked) (423): <?xml version="1.0" encoding="utf-8"?> <d:error xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns"> <s:exception>OCA\DAV\Connector\Sabre\Exception\FileLocked</s:exception> <s:message>"Notes/NeurocytoLab/Joplin/locks/1_1_3dedeb0cd714463585d32fd8cd68101a.json" is locked</s:message> </d:e

This is for Joplin 2.6, Nextcloud sync, Windows 10. What does this mean? What can I do to solve the problem and allow my colleague to sync with us again?

2

This is a Nextcloud bug - if you search for sync lock in this forum you'll find the info.

3

I saw these posts - but they were about files that were not Joplin locks, here it looks like this the json file is under locks/ so I thought it could be Joplin-related

4

It's still the FileLocked exception, it's just a coincidence that it happens on Joplin's own lock file.

5

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