Error PUT locks / executing "PutObject"

Operating system

macOS

Joplin version

3.0.15

Desktop version info

Client ID: 5b00f40e68c64a4bb0f5ce44d87ac123
Sync Version: 3
Profile Version: 47
Keychain Supported: Yes

Revision: 598677b

Backup: 1.4.1

Sync target

Nextcloud

What issue do you have?

Hello,
I've suddenly been getting these weird error messages when trying to sync.
I have tried updating my desktop app, but it did not go away.
And I searched the forum, but the other PUT locks issues seem different.
Here is what I get :

Error: PUT locks/1_1_5b00f40e68c64a4bb0f5ce44d87ac123.json: Error executing "PutObject" on "https://objectstore.thegood.cloud/tgc-use03/urn%3Aoid%3A26885709"; AWS HTTP error: Client error: PUT https://objectstore.thegood.cloud/tgc-use03/urn%3Aoid%3A26885709 resulted in a 403 Forbidden response: <?xml version="1.0" encoding="UTF-8"?>QuotaExceededtgc-use03tx00 (truncated...) QuotaExceeded (client): - <?xml version="1.0" encoding="UTF-8"

I get a similar message on my phone (Android 14) - I'm attaching the screenshot of that one.

Thoughts on how to solve this?
Any help welcome!

Screenshots

@mathildsl welcome to the forum.

Have you actually exceeded your quota as set by your Nextcloud provider? It appears to be 2GB for their free accounts.

Thank you !
And nope, I didn't

Capture d’écran 2024-10-11 à 08.06.32

This does not have to be a quota for the storage, it can also be a quota for requests (Get / Put / ...).

1 Like

Hello,
I asked my cloud provider for help, and even though they did not confirm nor invalidate that it was a quota for requests issue, they did fix the problem.
Thanks for your answers!

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