Error at starting up

Support
1

Operating system

macOS

Joplin version

3.3.13

Desktop version info

Hi,
I had to reset my mac user password from an other admin session. Since then, Joplin fails to start with the error below. The storage of Joplin is local (in a OneDrive sync folder). I did check that this one is available. Note that Joplin was asked to encrypt the storage. I can a debug this issue ?
Many thanks
Best regards
Jacques

Sync target

OneDrive

What issue do you have?

An error occurred: Fatal error:

Unexpected token 'r', "raqzN:"... is not valid JSON

SyntaxError: Unexpected token 'r', "raqzN:"... is not valid JSON
at JSON.parse ()
at Setting.formatValue (/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/lib/models/Setting.js:584:29)
at pushItemsToCache (/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/lib/models/Setting.js:373:32)
at Setting.load (/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/lib/models/Setting.js:380:9)
at async loadKeychainServiceAndSettings (/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/lib/services/SettingUtils.js:29:5)
at async Application.start (/Applications/Joplin.app/Contents/Resources/app.asar/node_modules/@joplin/lib/BaseApplication.js:666:9)
at async Application.start (/Applications/Joplin.app/Contents/Resources/app.asar/app.js:351:16)
at async main (file:///Applications/Joplin.app/Contents/Resources/app.asar/main-html.js:121:22)

2

It looks like your %home%/.config/joplin-desktop/settings.json file is corrupted. It should contain json content, but it might be that the whole joplin-desktop dir has been encrypted by the OS and now is no longer readable by Joplin

3

Thanks @mrjo118 for your suggestion. Xcode has no problem opening ~/.config/joplin-desktop/settings.json and the content looks normal. By the way, my message may have been confusing. Encryption means using End-To-End Encryption featured in Joplin.
Thanks for your help
Best
Jacques

4

Ok, thanks for clarifying. Does the settings.json file contain raqzN anywhere in it, and if so can you please post that section of the json?

5

Also can you check if the info.json file in your Joplin OneDrive folder is valid json as well and check if it contains raqzN anywhere in it?

6

info.json looks also reasonable in Xcode. No raqzN in these files.
Best
J

7

Ok, maybe something else is just randomly corrupted on the profile. Try deleting the joplin-desktop folder (back it up first) and see if Joplin will start. If it works then you can just reconnect sync to redownload your note data