Keychain error

[mmussie]

Operating system

macOS

Joplin version

2.14.20

Desktop version info

Joplin 2.14.20 (prod, darwin)

Client ID: e7aec54376394e7096577cf36e54382f
Sync Version: 3
Profile Version: 46
Keychain Supported: Yes

Revision: cfd98e3

Backup: 1.4.0
Calendar: 1.0.0-rc2
CodePerfect: 1.0.2
Email Note: 1.2.2
Enhancement: 1.1.2

Sync target

File system

Editor

Markdown Editor

What issue do you have?

Very often, I've been getting a Keychain Not found Error.
" A keychain cannot be found to store "[a-f0-9]{32}@joplin"
This error pops up on my screen and it prompts me to either cancel and Reset To Default. When I select the option to Reset to default and it gives me a warning saying it will delete all my save passwords, key and certs -- out of desperation, I opted to proceed with the rest and after I supply it with keychain password, moments later, it comes back. This happens frequently every few minutes making it unusable.

Here is the corresponding error message from log.txt

2024-03-26 09:11:10: RevisionService: "collectRevisions: Created revisions for 1 notes"
2024-03-26 09:11:10: RevisionService: "maintenance: Done in 5628ms"
2024-03-26 09:16:04: "Running background sync on timer..."
2024-03-26 09:16:04: "Preparing scheduled sync"
2024-03-26 09:16:04: "Synchroniser is missing credentials - manual sync required to authenticate."
2024-03-26 09:21:04: RevisionService: "maintenance: Starting..."
2024-03-26 09:21:04: RevisionService: "maintenance: Service is enabled"
2024-03-26 09:21:04: "Running background sync on timer..."
2024-03-26 09:21:04: "Preparing scheduled sync"
2024-03-26 09:21:04: "Synchroniser is missing credentials - manual sync required to authenticate."
2024-03-26 09:21:04: RevisionService: "collectRevisions: Created revisions for 0 notes"
2024-03-26 09:21:04: RevisionService: "maintenance: Done in 110ms"
2024-03-26 09:22:07: models/Setting: "Could not set setting on the keychain. Will be saved to database instead: plugin-io.github.jackgruber.backup.password:", "Error: An unknown error occurred.
Error: An unknown error occurred."
2024-03-26 09:22:09: models/Setting: "Could not set setting on the keychain. Will be saved to database instead: plugin-io.github.jackgruber.backup.passwordRepeat:", "Error: An unknown error occurred.
Error: An unknown error occurred."

[laurent]

@mmussie

" A keychain cannot be found to store "[a-f0-9]{32}@joplin"

Is that the exact error message or is there an actual string before @joplin?

Does it still happen if you disable the Backup plugin?

And do you use a password for the Backup plugin?

[mmussie]

Thanks Laurent, I didn't type the exact text but it was 32 characters long followed by @joplin. Since I posted the query, I rebooted my macbook and that seems to have cleared the issue. I must confess I did delete few entries from keychain related to another application (Microsoft) to resolve an issue but that might have contributed to the instability.

I will watch this today and see if the issue surfaces again but so far it looks promising. thanks again.