Home / GitHub Page

Constant prompt of 'decrypting items'

I’m seeing a prompt constantly saying it’s decrypting the items even though everything is decrypted. This used to be an issue on the mobile a while back where a simple reset of the app would have solved it. Coming to PC, I tried clearing the app data and re-syncing everything with no success. I still hit the same prompt after a clean install. Any suggestion to get rid of that disturbing constant popup on the screen will be of great help.

Platform - Linux

You can see the example in this gif.

I had a similar issue on Android, I was able to fix it by looking at the logs, tracking down the resource that was causing the issue, deleting it, then re-attaching it. I’m not sure if this is the same issue that you have.

Thanks for the reply. Looks like that’s the problem according to the log but can you hint me how to find the notes associated to these random characters.

2019-08-13 17:56:53: "DecryptionWorker: Some resources have been downloaded but are not decrypted yet. Scheduling another decryption. Resource count: 12"
2019-08-13 17:56:54: "DecryptionWorker: starting decryption..."
2019-08-13 17:56:54: "DecryptionWorker: f59785cadd0a4718994abe45416bd9d5 decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:54: "DecryptionWorker: b439b2fd12eb4ced8d9c1912da9b16ad decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:54: "DecryptionWorker: d141b5df5c99432b835e0374b9a93e76 decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:54: "DecryptionWorker: 405a3f1c79ad4150bf26269349d70e84 decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:54: "DecryptionWorker: b4b6d6d52bd04541a67ba388344a001e decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:54: "DecryptionWorker: d41396373481472fbb2e41909a5534d9 decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:55: "DecryptionWorker: d738c6a77792421c8b2e34e96da78155 decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:55: "DecryptionWorker: d6aeb755907e45f793454afb813cbf3a decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:55: "DecryptionWorker: 89e72558862845efb1a9a05ac5f473a7 decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:55: "DecryptionWorker: eba232a7ee2845df8fd8257902ab8d5d decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:55: "DecryptionWorker: 0ea93246e9de4b439591bcc0f6ce680a decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:55: "DecryptionWorker: 2a0b1ff693ad436caa36a1a3e1332e9d decryption has failed more than 2 times - skipping it"
2019-08-13 17:56:55: "DecryptionWorker: completed decryption."
2019-08-13 17:56:55: "DecryptionWorker: Some resources have been downloaded but are not decrypted yet. Scheduling another decryption. Resource count: 12"

If you copy those random characters and paste them into the search box joplin will be able to find them in a note. first you can remove them from the note they’re in (keep track so you can add them back later).
The in a terminal (or file explorer) navigate to ~/.config/joplin-desktop/resources/ and delete all files with those random characters for names.

After this you can try to sync, make sure the issue is fixed and then re-attach if you want