Cannot sync notes at IOS

Support
1

Operating system

iOS

Joplin version

13.0.7

Desktop version info

Joplin 3.0.14 (prod, win32)

Client ID: 2f0fc63c6f6a4efdaf67b5d2efd60f31
Sync Version: 3
Profile Version: 47
Keychain Supported: Yes

Revision: 05cf51e

Backup: 1.4.1

Sync target

Joplin Cloud

What issue do you have?

Starting from around 3 days ago, IOS client cannot sync any note.

mobile-log.log (335.7 KB)

2

It just says Network request failed, which is hard to debug.

Was it working before? And was something changed to the app, network or phone recently? Do you have a proxy on your network?

Also where do you sync from? Is it from China? Because maybe the gfw blocks Joplin Cloud now?

3

Hi Laurent,

Joplin is not blocked yet in China. Most notes were already synced successfully, but there are less than 100 notes which are not syncing to my iPhone.
Thanks!

Luke

4

This appears to be happening with my Andriod device also. Any good ideas on how to fix it. With the computer i can sycn. phone it just spins

5

Please open a new ticket and provide logs

6

will do, forgive me, but how does one do that?

7

Rebooting the phone resolved the issue.

8

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