Android sync incomplete

Support
1

Operating system

Android

Joplin version

2.14.9

Desktop version info

2.14.22

Sync target

Joplin Cloud

What issue do you have?

Hi all,

I've been attempting to migrate away from Evernote for the last few weeks and this is just about my last remaining issue.
I'm unable to get a full sync of my notes onto my Android Pixel 6 phone.
I'm a paid subscriber of Joplin Cloud and the desktop client sync status shows that I have about 15,000 notes migrated and synced from my desktop instance to Joplin Cloud.
Sync status on my phone shows 6,034 notes have been synced and I can see some notebooks are missing entirely.

I periodically open the app on my phone and click the sync button but it never seems to sync all the notes.

I have modified the following settings to try and get this working:

  • Joplin settings:
    • sync interval = 5 mins
    • sync only over wifi = disabled
  • Android app settings for Joplin:
    • mobile data
      • Background data = enabled
      • unrestricted data usage = enabled
    • battery settings
      • Allow background usage = enabled

Is there any way of forcing sync to complete?
It looks to me like sync is being stopped by the phone rather than Joplin.

Edit - typo.

2

Is the phone going to sleep at all? There isn't a background sync (yet... as far as I know) so if it is sleeping during the initial sync then it will stop
.
There are apps like Coffee you can use to force the phone to stay awake.

1 Like
3

Thanks - I'll try Caffeine and just leave it running for a few hours.

4

Thanks - that seems to have resolved it.

After about an hour to sync, my latest notes are available on my phone.

1 Like
5

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