UI Doesn't Load for 3.0.14 on Windows 11

Operating system

Windows

Joplin version

3.0.14

Sync target

OneDrive

Editor

Markdown Editor

What issue do you have?

The regular UI does not load after installing 3.0.14. See screenshot for bare frame that does load.

Screenshots

Do you have any plugin?

It’s my observation only, but usually the question for plugins focusses on Joplin-plugins, not plugins from other apps.

Hahaha! My bad! I was reporting two different applications' bugs at the same time and got them mixed up. Sorry for the confusion.

For Joplin 3.0.14, no plug-ins. Just a clean, base install.

Any custom css then? This is a very strange bug.

Could you see if there's any error in the console? Joplinapp.org/debugging

No. No custom CSS. I'm using a plain vanilla installation of Joplin.

Should have mentioned that the menus are not complete and that I need to use Window's Task Manager to kill the Joplin app. There are 4 or 5 Joplin processes running. Hopefully that is normal?

Here is an example of the abbreviated menus:

Workaround: After killing the Joplin processes, I can start the Joplin app successfully.

After several experiments, it seems that the stripped-down UI mainly happens when starting Joplin after a reboot.

  1. The development tools should now be opened. Click the "Console" tab

Where is the "Console" tab? I don't see it after restarting Joplin with the flags.txt file in place.

In flags.txt should be the instruction --open-dev-tools. This does the same as using Help > Toggle development tools from within Joplin. This opens the development tools pane of which "console" is one of the available tabs.

I think I'm stuck. I used the flags.txt approach because the UI starts with limited or no menu items. I've included the file in my profiles directory and its content are: --open-dev-tools --debug --log-level debug but when I start Joplin after a reboot, there is no console window displayed and the Help menu is empty so I cannot turn on the developer options.

Here's a screen shot of the Help menu after a reboot:


As you can see. There are no menu items for Help.

Just a few questions to get an idea of what is going on and to see if it is possible to duplicate what is happening with your copy of Joplin. However a copy of 3.0.14 I installed on a Win11 virtual machine is working fine.

  • Has Joplin previously worked on this particular computer?
  • Is this the installable desktop version or the portable version?
  • If it is the installable version did you install it "For everyone" or "Just for me"?
  • Is it installed on a local drive and is that drive "C"?
  • Have you tried downloading Joplin 3.0.14 again and reinstalling? i.e. do not use any installer you downloaded previously (Assuming my download is OK, the sha1 hash for Joplin-Setup-3.0.14.exe should be f9d6676b01f225dd473bc78397c567d970b251fe)
  • Have you tried downloading and installing a previous version of Joplin 3.0.x?
1 Like

Answers in bold...

Thanks for clarifying that. No matter what I do I cannot get Joplin 3.0.14 on Win11 to fail like it does with your computer.

As you have tried re-installing with a fresh copy of Joplin the only other test I can think of involves the portable version.

  • Download Joplin 3.0.14 Portable and leave it in your Downloads folder.
  • Make sure that your existing Joplin install is not running.
  • Run JoplinPortable.exe in the Downloads folder.

As long as your installed version of Joplin is not running it will create a new, default JoplinProfile folder next to the JoplinPortable.exe executable. (When you have finished the test both of these can be deleted.)

Does this run properly?

I followed your directions to download and run JoplinPortable.exe and get the same empty-frame result as described previously. When I kill the process using Task Manager, I can then start JoplinPortable successfully, similar to the installable 3.0.14 version.

Have you configured your system so that Joplin automatically starts at boot/ login?

Yes, I had.

So, I did a little experiment:

  • Killed the running instances of Joplib
  • Uninstalled Joplin
  • Removed Joplin from the list of Startup apps in Setup
  • Rebooted,
  • Installed 3.0.14

and it launched successfully!

I was exploring the startup apps registry listings because I was wondering if I installed older versions of Joplin for "All Users" which could have interfered with a newer version installation just for my userID and I came across this section that looks like whatever installer you're using isn't cleaning up entries...?


Thought you should know...