Synchronisation

Support
1

Operating system

Windows

Joplin version

3.2.12

Desktop version info

Joplin 3.2.12 (prod, win32)

Client ID: 1001114d927441aca1c38babdac66a27
Sync Version: 3
Profile Version: 47
Keychain Supported: Yes

Revision: d6f1ca4

Backup: 1.4.2
Freehand Drawing: 2.14.0
Rich Markdown: 0.15.1

Sync target

Dropbox

What issue do you have?

I have 3 devices. A Windows desktop computer and an Android phone. They work fine. I have added a Windows laptop. I exported all the notes from the desktop and imported to the laptop. If I try to sync from the laptop, it will work for hours, but it does not sync any new notes I have created. In the Sync status Window on the desktop I have Total: 13073/13073. On the laptop Total: 12529/12529. Any ideas what the problem is?

2

It's difficult to say what exactly has been going on without detailed logs, however, for the record, when using synchronisation, you're not supposed to import the same notes manually, but you should rather rely on the sync mechanism to "import" them to the new device. This is because when importing notes manually, they get new IDs and are treated as different than the originals by Joplin.

3

Thanks.

That is the first thing that I tried after installing Joplin on the laptop. Not everything was synced to the laptop, so I then tried importing.

If need be, I can remove Joplin from the laptop and start again. How do you suggest I continue?