Operating system
Windows
Joplin version
3.6.14
Sync target
Joplin Cloud
What issue do you have?
I received an email that my subscription was going to be renewed, but it never happened, and now I cannot sync anymore. I logged in to the cloud website, but there is no option under profile to view or edit my subscription.
Are there any Joplin staff who can help me?
Have you tried emailing Joplin Cloud support? From what I have seen on this forum they are normally quite good at responding to account and subscription issues but 12 days without a response suggests to me that they have somehow missed your post.
I will send them an email, thanks.