NXT CLOUD / MAC OS / iOS Issue

Support
1

Hi there,

I have set up Joplin on my Mac and synched it with my Next Cloud. All seemed fine until I installed the iOS app on my iPad. I put in my credentails, but this seems to have caused a problem, which generates the following message on both computer and ipad:

Created remote items: 14.
Completed: 09/11/2023 14:39 (54s)
Last error: Error: PUT .resource/c4c7232e127c460d42d8e5ea9732e2f1: Unknown error 2 (503): 503 Service Unavailable

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Apache/2.4.54 (Debian) Server at SERVER ADDRESS Port 443

(Note, I removed the actual server address as otherwise I couldn't post this topic.)

Or, it just keeps synching without resolution say ing:

Created remote items: 1

My system information is copied below.

Any advice on what exactly is happening would be much appreciated.

Thank you!

CJ

Joplin 2.12.19 (prod, darwin)

Client ID: d3db03b4de1e4f13aa6da1e49b74a81a
Sync Version: 3
Profile Version: 43
Keychain Supported: Yes

Revision: 7081046

2

It says "Service Unavailable", how can it be related to Joplin? You need to check your server logs and fix it on that side

3

I've checked and it is nothing to do with the server.

To take it one step further, I set up a new sync folder for Joplin and it now works correctly, as it did before.

It is something to do with a conflict created when I synched my ipad with the same folder on next cloud.

As far as I can tell it duplicated lots of the items.

Re doing the steps (with the same settings except targeting to the new folder) seems to have solved the problem.

With thanks.

4

The app may trigger the issue, but the issue on the server. We handle all 4xx errors but 5xx we can't do anything about it since it is a bug on the server.

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