Nextcloud and Joplin: synchronization problem

Support
1

Operating system

Windows

Joplin version

3.5.13

Desktop version info

Joplin 3.5.13 (prod, win32)

Appareil : win32, AMD Ryzen 9 9950X3D 16-Core Processor
ID client : d992038eac28495f8653876423239224
Version de Synchro : 3
Version du profil : 49
Trousseau supporté : Oui
ID d'instance alternatif : -

Révision : 0c1511f

Backup: 1.5.1
Freehand Drawing: 4.2.0
Pages Publisher: 1.7.1

Sync target

Nextcloud

Editor

Markdown Editor

What issue do you have?

Hello. I have a synchronization problem with my new installation of Nextcloud. All worked with Joplin with my old hosting on a mutualized server with Infomaniak.

This time, I have installed Nextcloud on my dedicated server.

Well, I have this message in Joplin interface: Capture d écran 2026 03 18 170221 hosted at ImgBB — ImgBB

What's wrong in my installation or my Joplin configuration?

Thanks.

(first message)

Screenshots

Capture d'écran 2026-03-18 170221.png
Capture d'écran 2026-03-18 170221.png250×291 18.5 KB

2

Did you copy the data from the old server? That can cause problems. It is safer to start with a clean slate (don’t copy anything to the new server) then create a new profile, import a jex backup of your data and then sync this data onto the new server.

A bit more details about starting over are here: How to fix synchronisation issues and start over

3

It was a template problem with my control panel. It works now.

Have a nice afternoon.