Lost data with S3 after upgrade to 3.3.12

[juststayreal]

Operating system

macOS

Joplin version

3.3.12

Desktop version info

Joplin 3.3.12 (prod, darwin)

Device: darwin, Apple M1
Client ID: a2760ece588544afae9d63e3e032775f
Sync Version: 3
Profile Version: 47
Keychain Supported: Yes
Alternative instance ID: -

Revision: 4d790b6

Backup: 1.4.3
Freehand Drawing: 3.0.1

Sync target

S3

Editor

Markdown Editor

What issue do you have?

I lost all my data from 25th April after upgrading to the newest 3.3.12 version. My sync target is S3. I checked the Note History (Previous versions of this note) and S3 web page, all show that the latest note is from 25th April.

Screenshots

[laurent]

Any log?

[juststayreal]

joplin-log-0425-to-0506.txt (3.9 MB)
I never opened Joplin since 30th April and opened&upgraded to 3.3.12 at 9:15 today as joplin-log-0425-to-0506.txt logged.

[laurent]

What is the exact issue, what notes were lost?

In your log, some note revisions were deleted:

2025-05-06 09:15:24: DeleteAction: Revision.deleteOldRevisions: ; Item IDs: ["20050c4ab5764146a554d09b68200973","5a8d4597e8df4c61942ae3ccb067504a","9792f17f1c6546f785b4ffaeda3c0d9b","fb57f708489e4d029a9b0be019b5bc95","3e6f3f99abc64e2da156658d06da66a9","aeac6e5f43974c63b75a23a08c4cf395","ae91e9b8bc8e4d83a9d7a7495ec8acf5","d3807e70e126481d823fef6df47332e0","ae6ccdb790ba41c0b6815e706ee6f7f4","ac7eedceffd949fea0c67085df20ebc9","bf0c5071f9b64d4ebf9e68732bffbeef","a6d2556594af41ad867135052ec8a9f6","c14a32b1c0f045f0bb1bc5fe4fea18b6","bd983948e7234fddbbc2be9988e9a4fc"]
2025-05-06 09:15:24: DeleteAction: Revision.deleteOldRevisions: ; Item IDs: ["b341474d99644b309743a9dd76a0c87b","f5ded88d77c1437ebcf37fba2f39403c","10b70839ed5d42ac952c144a37db904e"]
2025-05-06 09:15:24: DeleteAction: Revision.deleteOldRevisions: ; Item IDs: ["e7e433dcd5cc4189b8ecf46158048a39","acb308254d64423786360be83ae1e95e"]

And that was then synced:

2025-05-06 09:19:48: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote 20050c4ab5764146a554d09b68200973)
2025-05-06 09:19:48: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote 5a8d4597e8df4c61942ae3ccb067504a)
2025-05-06 09:19:48: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote 9792f17f1c6546f785b4ffaeda3c0d9b)
2025-05-06 09:19:48: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote fb57f708489e4d029a9b0be019b5bc95)
2025-05-06 09:19:48: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote 3e6f3f99abc64e2da156658d06da66a9)
2025-05-06 09:19:48: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote aeac6e5f43974c63b75a23a08c4cf395)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote ae91e9b8bc8e4d83a9d7a7495ec8acf5)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote d3807e70e126481d823fef6df47332e0)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote ae6ccdb790ba41c0b6815e706ee6f7f4)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote ac7eedceffd949fea0c67085df20ebc9)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote bf0c5071f9b64d4ebf9e68732bffbeef)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote a6d2556594af41ad867135052ec8a9f6)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote c14a32b1c0f045f0bb1bc5fe4fea18b6)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote bd983948e7234fddbbc2be9988e9a4fc)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote b341474d99644b309743a9dd76a0c87b)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote f5ded88d77c1437ebcf37fba2f39403c)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote 10b70839ed5d42ac952c144a37db904e)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote e7e433dcd5cc4189b8ecf46158048a39)
2025-05-06 09:19:49: Synchronizer: Sync: deleteRemote: local has been deleted: (Remote acb308254d64423786360be83ae1e95e)

But I'm not seeing anything else being deleted.

[juststayreal]

Sorry, I didn't make myself clear.

I'm pretty sure that I wrote many words after Apr 25. But there is no any content recorded after Apr 25, both in Joplin and S3 objects web-page. I think there would be little chance that S3 lost 10-days file . So I guess that joplin-upgrading is the essential reason of data lost.

[laurent]

Hmm, it's hard to tell. So you're saying some changes on one note may have been lost? The +0 in note history are strange.

One thing you can try is check in JoplinBackup in your home directory - if you have one, try to import it and see if you can find that note

[juststayreal]

yeah I mean all the changes from 25th April on one note have been lost.

I changed some thing then undo it so there is a +0.

I tried import all_notebooks.jex file in home dir which the last modified time is 09:16 today and my changes is still not coming back....

Anyway thanks for your reply!