Items Can't be Decrypted

Support
1

Operating system

Windows

Joplin version

3.5.12

Sync target

Joplin Cloud

What issue do you have?

Every time I open Joplin on my computer, I get a message that says "Some items cannot be decrypted View Them Now" in a blue block just below the menu bar. I click on the link to view the files and I can't seem to delete them as they are not on my computer. How do I delete them from the cloud to avoid this message?

Screenshots

Screenshot 1.jpg
Screenshot 1.jpg1457×1007 66.4 KB

Log file

deletion_log_20260201.txt (1.06 KB)

2

Hello, thank you for the bug report. Could you please post a screenshot of the screen after you click on View them now? As that should help us understand what the issue is

3

Thank you for the response. I had deleted my sync log and started over with a completely new data base so the issue is been resolved.

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4

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