Incorrect Dropbox account

Operating system

iOS

Joplin version

13.4.2

Sync target

Dropbox

What issue do you have?

My Dropbox account is associated with my appleID address. But Dropbox authorization created a NEW google dropbox account. Even though I was logged into my existing account in the Dropbox app and in safari. I tried reinstalling Joplin and setting up sync again, and the authorization page even indicated it was for the original Dropbox account. No luck. I even logged out of google chrome on my phone and reinstalled the Joplin app. No matter what I do, I just keep getting more copies of the welcome notebook in this new google Dropbox account (and Joplin).

My 2cts.

I believe Dropbox account unicity is based on email address. Can you double check the email associated with each account? Are those two different emails? On the account you want to use, follow “reset password“ process to create a password and have a clear username/password login to force using the account you actually want, instead of being redirected to the wrong one.

That is my understanding as well. I have a username & password for my Dropbox account. And it’s logged in correctly. And the page that gives me the huge authorization code even indicates it’s that username (which is the appleID email address) . And I checked the profile info on that page too, and it was correct. But it still prioritizes google. I think it’s a bug. I have tried logging out of google in Chrome. But it’s finding my google credentials somewhere.

(And to answer your question, yes, I am checking the old and new Dropbox accounts to confirm that the email addresses are as I expect. One account has all of my Dropbox data, including the data from Joplin and a couple other apps. Logging onto my new Dropbox “google” account is empty except for the Joplin data.)

As I explained that I thought of another thing to try, I should delete the new account. I’m pretty sure it has a password associated with it. But if it doesn’t I will try setting that first.

Sigh. I added a password to the secondary (new/gmail) account. And reset syncing with no luck.

I may have to resort to importing my 2000+ notes to the Gmail drop box via the web app, and just go with that.

Maybe in your cookies? Try copy paste the login url in an incognito window to bypass any cookie.

Are you able to go into the settings of your Google account and remove the Dropbox access from there?

I had tried that. If I remember correctly there wasn’t a way to do that (though I can with my original account).

Will try that! Great idea. Can’t get to it until tomorrow though. I will report back.

Incognito didn’t work. Sigh.

I have given up and paid for Joplin Cloud. I could have gone with using a separate Dropbox account for Joplin, but decided that spending the money was worth not having this hassle.

thank you all for your considered responses!