Images not showing up

Hi everybody!

I would like to start this by saying this is an amazing app and I love everything about it. I do have one issue though, which I am unable to solve, namely images stop showing up pretty much immediately after pasting them into a note or after opening another note and coming back to the first one. I have this issue on Windows, Mac, Android and iOS (latest version on all platforms) and am using OneDrive to sync my notes. Could this be an issue related to OneDrive? I have found other people with the same issue but their solution didn't work for me. Images show up like this:


Windows app:
Joplin 2.3.5 (prod, win32)

Sync Version: 3
Profile Version: 39
Keychain Supported: Yes

Revision: 819af3c

Mac app:
Joplin 2.3.5 (prod, darwin)

Sync Version: 3
Profile Version: 39
Keychain Supported: Yes

Revision: 819af3c

@bro welcome to the forum.

What application / viewer are you copying this information from?

The image link is being stored as a direct link to a file on the computer used to paste the image into Joplin. The image is not being imported into Joplin itself. That is why the link looks like file://C:/Users/sebas/AppData/Local/Temp/....

Therefore this path is pretty much unique to the machine used to do the pasting and unlikely to be duplicated on any other machine, so the link will not work. Also this image is in a temporary folder so if the app that created the temporary folder also deletes the folder when closed, the image can no longer be accessed. An image link for an image file stored by Joplin has a format like ![1.png](:/ac64792ef24e456db3b356f6f7ee7112).

@dpoulton thank you.

I am copying the information from the About menu.

Hmm you might be onto something. I am currently transferring my notes from Cherry Tree into Joplin and usually delete the Cherry Tree notebook after I'm done with it. However I thought that since I have enabled OneDrive sync, Joplin will automatically upload the images to the cloud. Could this mean that Joplin uploads just the text content to the cloud and not the images?

It seems that the images themselves are not being put on the clipboard when copied so they never get imported into Joplin and so they do not get synced as there is nothing there for Joplin to sync.

I cannot recall which app but I have had it in the past where copying text and images in that app did not put the images onto the clipboard. I had to resort to doing something like exporting the data from that app as HTML (which should also export any images) and then manually copy / paste or drag / drop the images into Joplin, replacing all the file:/// links.


@dpoulton Thank you for pointing this out. I will try it as suggested and get back if the issue persists.

Later edit: It seems like @dpoulton was right, thank you!

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