Email to note stopped working

Operating system

Windows

Joplin version

3.6.15

Sync target

Joplin Server

What issue do you have?

I switched laptops, and ran into some issues synchronizing to the new machine. This was a few weeks ago, and everything seemed fine. But I realized that the Email to Note functionality stopped working. That is, no error or failure, just no note is created.

My account is Pro, I was using email to note successfully before. But since I don't use the feature often, I don't know when the issue started or even if it started before the laptop move. I have re-synced with Joplin Cloud, forced a sync, restarted, rebooted, confirmed email address is correct.

Before I submit a bug report (because I don't think this is a bug but something I have done or something with my environment), I wanted to see what troubleshooting steps to take after I have done the above.

For some reason, I have an "email-to-note" folder under my Inbox. I believe at some point I had my email to notes going there. I don't see that option any more, so I may be misremembering, but I would swear that when I first started using the feature, I had emailed notes go to that "email-to-note" staging folder within my Inbox. Maybe that is what is now causing the problem? (since I cannot seem to select a destination folder).

Any help appreciated.