Desktop OS: Linux Mint 19.2 Joplin Desktop v. 1.0.174 Mobile platform: Galaxy S10e, Android 9 Joplin Mobile: 1.0.311 Sync method: Dropbox I wanted to start fresh with an imported backup of my notes, since Joplin on my new mobile phone wouldn’t decrypt my notes for days with the above setup. I d…

The exporter doesn’t export master keys so they come from somewhere else. It can only be from a profile or from the sync target.

For the missing images, they’ll be downloaded over time. For the keys, what does the encryption config page says?

You were right about the images. They showed up, thankfully. As for the config page is as follows: Config Text on Pastebin [joplin_mobile_encryption_config_page]

You have multiple master keys and you need to input the password for each of them, there’s currently no way around this.

Well, I sort of understood that, but it seems bizarre that given the previous steps Joplin would even know about the old master keys. If the backups are not encrypted and the databases and profiles have been wiped out, how would it know to ask for old master keys? Does the backup contain references …

Thanks. So as long as I remove all profiles on desktop and mobile devices and remove the Apps directory in Dropbox, I should be able to start fresh with only one new master key, correct? If so, I thought I did that, but I will try again. Just to check, on Android devices, are the profiles kept in /d…

I'm having real issues completing a sync to Android (actively syncs+decrypts until crash - always crashes at the same point). Two Windows PCs syncing just fine, but two Android phones crashing every time it's opened (unless I switch off internet first). Tried so many ways to fix it, and finally this …

Started a new post here, as my situation is a bit messier. Would appreciate help please! [image] Android crashing, likely lost encryption keys/phantom encrypted content exclamation_question_markSupport Operating system Android Joplin version 2.13.10 Desktop v…

Can't Start Truly Fresh Install of Jopln

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crtkugrrvjy 10 December 2023 17:57 9

Started a new post here, as my situation is a bit messier. Would appreciate help please!

Topic		Replies	Views
Please help fix my encryption Support	6	1649	3 July 2021
Can't set password for encryption key Support	10	4867	25 May 2020
Can't successfully sync my new Android phone with encryption Support	7	1149	28 March 2021
Android crashing, likely lost encryption keys/phantom encrypted content Support	6	616	16 January 2024
[Help] all notes are encrypted after device change Support	8	953	14 July 2020

Can't Start Truly Fresh Install of Jopln

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