Can't connect to my Joplin Server with iPad

Support
1

Operating system

iOS

Joplin version

3.4.3

Desktop version info

Joplin Server 3.4.3

Sync target

Joplin Server

Editor

Markdown Editor

What issue do you have?

Hello,
I am usually using Joplin Cloud for my main account but as Joplin Server is open source, I wanted to install it on a small VPS to see how it works.
I have installed the Docker file on my VPS, then configured it with postgres, email and a .org domain name.
It works fine when using http://mydomain.org:22300 and i can create accounts and use admin tools.
I have used the second Joplin Desktop app on my Macbook to synchronise to this server and it works perfectly (too bad we cannot have two synchros destinations at the same time to be able to sync to joplin cloud and to my own server).
But when I try to configure this sync server on my iPad (Air 2) it says "Network request failed"
I have tried to use Safari on this iPad and it can connect to the Joplin Server GUI and see the same configuration as on MacBook .. only the sync in Joplin cannot access this server.
Is there something i could test ?
Thanks

2

So your iPad can access http://mydomain.org:22300 via the web browser but not via joplin sync? That's weird.

To troobleshoot, maybe try to use IP instead of domain. For example, and that's what I do, connect all your devices including VPS to Tailscale (personally I host my server on my main computer, not a VPS). Then update your APP_BASE_URL to http://VPS_TAILSCALE_IP:22300 and see if that works.

3

Yes exactly .. that's strange .. I have checked the user/password but it's ok too .. and it works fine with my Joplin second app on Macos
I have switched back to the ip of my server and it's still ok on macos but not with my ipad .. i cannot see where it can be blocked .. i don't think iPad has specific network rules for each application ..

4

Maybe you used http in one place and https in another?

Otherwise I don't see how to help sorry. Hopefully someone else using an iPad can chime in.

5

If you have an Android device lying around, try syncing it instead. It will clarify whether your issue is really iPad/iOS specific or something else.

6

no it's absolutely the same http on both places.. Really strange .. not important but i wonder why it happens like that. No, I have no Android to test :frowning:
thanks anyway

7

Is the domain available on the local network only? If so, see the final post on this thread:

It suggests on your iPad you need to go to Settings, Privacy &security, Local Network and then enable the Joplin app there

8

Hello thanks for the tip .. but my Server is not on Local Network.
I have checked in iPad Settings and i don't have Joplin in Security / Local Network :frowning:
I have tried to switch to WebDAV or JoplinCloud then go back to Joplin Server Beta and it doesn't change anything ..
I have synchronised to Joplin Cloud and it works perfectly. I did not want to really use Joplin Server but i was curious to test it and, well, this issue blocked me from trying more. I can only use my desktop to try it

9

It might need to use https on iOS and not http. See iOS app does not work with WebDAV plain HTTP · Issue #5321 · laurent22/joplin · GitHub

1 Like
10

Oh yes that's probably the reason .. maybe it should be mentioned in Joplin config because the error seems strange .. I have stopped trying and sync now to my Joplin Cloud but i'm sure that's the reason, thanks for your help

11

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