Billing support

Billing support

System: Windows 11 Pro 10.0.22000 Build 22000
Joplin: 2.8.8 (prod, win32)
Contact e-mail address: spilkozdenek@protonmail.com

  • Good Afternoon, I am having a question regarding the billing for my Joplin Cloud account. I have created an account with "Basic Plan" in the past and I pay it with my personal debit card.

  • I have been informed today that my two company colleagues want to join me in the "Teams Plan".

  • I have already paid for the "Teams Plan" with our company debit card and in the billing site I used the same e-mail address I use for my personal account.

  • Who can I talk to regarding the billing? Thank you very much.