2024-12-01 - fatal error on Windows

Support
1

Operating system

Windows

Joplin version

3.1.24

Sync target

Joplin Cloud

What issue do you have?

After the routine JEX export of my main profile, I wanted to switch to the next profile of another user. Since then, Joplin has only ever started with this fatal error message.

What I have tried:
Restart in safe mode
Uninstall Joplin and install Joplin-Setup-3.1.24.exe.
Uninstall Joplin and install Joplin-Setup-3.1.23.exe.

The error keeps occurring.

Workaround:
I will reinstall Joplin on my Linux.

Screenshots

Screenshot 2024-12-01 091441.jpg
Screenshot 2024-12-01 091441.jpg791×262 29 KB

Screenshot 2024-12-01 085158.jpg
Screenshot 2024-12-01 085158.jpg560×515 97.9 KB

2

I've opened a related GitHub issue:

Edit: I'm linking a related pull request.

3

Until the issue is fixed, an alternate workaround may be to disable trash autodeletion before starting Joplin. To do this,

  1. Open C:\Users\Pa\.config\joplin-desktop\.
  2. Open settings.json in a text editor.
  3. Near the end of the file, add "trash.autoDeletionEnabled": false.
  4. Update the previous line to end with a comma. For example, the last three lines in the file might now be:
    	"windowContentZoomFactor": 90,
	"trash.autoDeletionEnabled": false
}
  5. Start Joplin.

I'm attaching a screen recording that shows the above steps, though on Linux:

1 Like
4

Thank you – I'll have to wait for the final solution.
This workaround doesn't solve the problem for me.

5

@laurent wrote

First, a readonly item probably shouldn't have been deleted?

I own several shares that I made available to other JoplinCloud basic accounts when the ‘read only’ option was not yet available. Later, when I discovered that the ‘read only’ option was offered, I changed these shares to ‘read only’.

@personalizedrefriger

6

@coffee, if you have a GitHub account would you be ok making your comments over there?

That would make it easier for us, so that we don't have to copy and paste each others responses from one place to another.

(also we encourage posting bug reports on GitHub and not here because it's easier for us to keep track of them)

1 Like
7

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