Operating system
Windows
Joplin version
3.2.13
Desktop version info
Joplin 3.2.13 (prod, win32)
Client ID: 4a1acc39494c40ba9f3b508c25b7a3ea
Sync Version: 3
Profile Version: 47
Keychain Supported: Yes
Revision: a898e17
Backup: 1.4.2
Freehand Drawing: 2.14.0
What issue do you have?
Just tried to log into my Joplin account and discovered it was closed. I suspect the credit card of record did not work and I need to update my credit card info. How can I regain access to my account (and content)? I have (or had) an educational account which I would like to reactivate. My account ID is denton_brosius@nymc.edu. Please email me info on how to update my card info so I can reinstate my account.
Thanks, Denton Brosius (denton_brosius@nymc.edu)