ios joplin can't sync to joplin server

ios joplin 12.11.3
Joplin Server 2.6.10
windows joplin 2.10.19

I can sync to joplin server with windows version, but I can't sync with my ios, how can I solve this problem?

I had this problem when I first installed Joplin on my PC and iPad/iPhone. I had installed the apps everywhere first and then set up Joplin cloud sync, but the iOS devices wouldn’t sync. I solved it by deleting and reinstalling the iOS apps and configuring the sync again on those devices.