Download links on website are returning server CONNECTION RESET

Support
1

Operating system

macOS

Joplin version

2.13.2

Desktop version info

Can't download from joplin dot org/download/ link.

What issue do you have?

Can't download from joplin dot org/download/ link. Get connection reset error in Chrome as well as Curl.

Can't paste urls in here or the form resets!

2

I'm not seeing this problem, is it still happening? And could you provide the link that you tried?

3

Well, these forums will not let me post a link so not sure how to get that here.

update: Ah, it lets me post a link if it is in quotes:

curl --verbose https://objects.joplinusercontent.com/v2.14.20/Joplin-2.14.20-arm64.DMG\?source\=JoplinWebsite\&type\=New
*   Trying 13.38.218.148:443...
* Connected to objects.joplinusercontent.com (13.38.218.148) port 443
* ALPN: curl offers h2,http/1.1
* (304) (OUT), TLS handshake, Client hello (1):
*  CAfile: /etc/ssl/cert.pem
*  CApath: none
* Recv failure: Connection reset by peer
* LibreSSL/3.3.6: error:02FFF036:system library:func(4095):Connection reset by peer
* Closing connection
curl: (35) Recv failure: Connection reset by peer
4

I just realized, this is an M3, so it is showing the download page for mac/arm, but all of the download links (even for linux and windows, mac intel and mac m1) do this.

If I try on my intel mac, it is working fine.

5

In fact, just a curl on the root url does a connection reset. Hmmm....

curl --verbose https://objects.joplinusercontent.com
*   Trying 13.38.218.148:443...
* Connected to objects.joplinusercontent.com (13.38.218.148) port 443
* ALPN: curl offers h2,http/1.1
* (304) (OUT), TLS handshake, Client hello (1):
*  CAfile: /etc/ssl/cert.pem
*  CApath: none
* Recv failure: Connection reset by peer
* LibreSSL/3.3.6: error:02FFF036:system library:func(4095):Connection reset by peer
* Closing connection
curl: (35) Recv failure: Connection reset by peer
6

Could you try to clear the DNS cache to see if that helps? Using this:

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
7

Tried that and getting same result. I was able to download from another laptop and copy it over, but definitely willing to try more things just let me know. I dont want to waste your time if it is an issue on my side! Thanks!!

8

Well I did change the DNS settings for *.joplinusercontent.com, but not for objects.joplinusercontent.com which has a separate IP. So normally the objects sub-domain should still work fine but since you mention this issue I wonder if it can affect something somewhere.

The IP reported by curl is correct, it should be 13.38.218.148 but I don't understand why it can't connect to it. In my case I tried with curl, firefox and Chrome without any issue.

9

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