Problems to sync with JoplinCloud on my iPad

Operating system

iOS

Joplin version

3.5.5

Desktop version info

Joplin Mobile 13.4.4
iOS 26.0.1

Sync target

Joplin Cloud

What issue do you have?

Hello,
I'm trying to get my JoplinCloud data on my iPad Air 2
Everything is ok on my iPhone or Mac but when i try to sync on my iPad it doesn't manage to get all the notes.
It starts getting some, then i get some Timeouts or Internal Server Errors in the logs.
When i restart my ipad and try again it can get some more notes but always ends in getting those errors .. what can i check ?

Example of logs :
10-31T10:59:46: JoplinServerApi: curl -v -X GET -H "X-API-AUTH: ******" -H "X-API-MIN-VERSION: 2.6.0" 'https://api.joplincloud.com/api/items/root:/:/delta?'
10-31T10:59:46: JoplinServerApi: Code: 500
10-31T10:59:43: root: root.biometrics: shouldShowMainContent
10-31T10:59:43: root: root.biometrics: this.state.sensorInfo

or

Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:4278:38)
at anonymous (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:4034:31)
at __guard (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:4224:15)
at callFunctionReturnFlushedQueue (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:4033:21)
10-31T10:59:56: JoplinServerApi: curl -v -X GET -H "X-API-AUTH: ******" -H "X-API-MIN-VERSION: 2.6.0" 'https://api.joplincloud.com/api/items/root:/:/delta?'
10-31T10:59:56: JoplinServerApi: Code:
10-31T10:59:51: root: root.biometrics: biometricsDone

Thanks for your help

It may have been a one off issue - could you try again please?

I have restarted it and i still get Network request failed and Internal Server errors, it keeps on trying but no new notes are coming .. :frowning:

i have closed the app and then restarted it and now i have a huge list of fetchingProcessed : Processing fetched item .. i hope it will stay like that

No it just crashed again : Gateway timeout

I don't know what to do :frowning:

With the logs :


nginx/1.18.0 (Ubuntu)

Code: 504
Error: Error 504 Gateway Timeout:

504 Gateway Time-out

504 Gateway Time-out


nginx/1.18.0 (Ubuntu)
at construct (native)
at apply (native)
at _construct (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:413362:28)
at Wrapper (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:413326:42)
at construct (native)
at _callSuper (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:413292:106)
at JoplinError (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:413301:26)
at newError (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:614854:46)
at ?anon_0_ (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:614897:29)
at throw (native)
at asyncGeneratorStep (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:108321:26)
at _throw (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:108343:29)
at tryCallOne (address at InternalBytecode.js:1:1180)
at anonymous (address at InternalBytecode.js:1:1874)
at apply (native)
at anonymous (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:28657:26)
at _callTimer (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:28575:17)
at _callReactNativeMicrotasksPass (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:28605:17)
at callReactNativeMicrotasks (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:28769:44)
at __callReactNativeMicrotasks (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:4241:48)
at anonymous (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:4052:45)
at __guard (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:4224:15)
at flushedQueue (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:4051:21)
at invokeCallbackAndReturnFlushedQueue (/Users/laurent/Library/Developer/Xcode/DerivedData/Joplin-edxzozheopbzrxcbnoxpcrfiiktm/Build/Intermediates.noindex/ArchiveIntermediates/Joplin/BuildProductsPath/Release-iphoneos/main.jsbundle:4045:33)

10-31T16:13:55: JoplinServerApi: curl -v -X GET -H "X-API-AUTH: ******" -H "X-API-MIN-VERSION: 2.6.0" 'https://api.joplincloud.com/api/items/root:/:/delta?cursor=HT9DLW6lpzOHVsJC0TeuFu'
10-31T16:13:35: RevisionService: maintenance: Done in 145ms
10-31T16:13:35: RevisionService: collectRevisions: Created revisions for 0 notes
10-31T16:13:35: RevisionService: maintenance: Starting...
10-31T16:13:35: RevisionService: maintenance: Service is enabled
10-31T16:13:05: RevisionService: maintenance: Done in 153ms
10-31T16:13:05: RevisionService: collectRevisions: Created revisions for 0 notes
10-31T16:13:05: RevisionService: maintenance: Service is enabled
10-31T16:13:05: RevisionService: maintenance: Starting...
10-31T16:12:53: Synchronizer: Sync: fetchingProcessed: Processing fetched item
10-31T16:12:53: Synchronizer: Sync: fetchingProcessed: Processing fetched item
10-31T16:12:53: Synchronizer: Sync: fetchingProcessed: Processing fetched item
10-31T16:12:53: Synchronizer: Sync: fetchingProcessed: Processing fetched item
10-31T16:12:53: Synchronizer: Sync: fetchingProcessed: Processing fetched item
10-31T16:12:53: Synchronizer: Sync: fetchingProcessed: Processing fetched item
10-31T16:12:53: Synchronizer: Sync: fetchingProcessed: Processing fetched item
10-31T16:12:53: Synchronizer: Sync: fetchingProcessed: Processing fetched item