My account has been disabled

Support
1

Operating system

Linux

Joplin version

3.5.12

What issue do you have?

Hello,

I’m contacting you because my account was disabled after several unsuccessful renewal attempts. I would like to request assistance in restoring my account.

Could you please let me know what steps I need to take to proceed?

Thank you in advance for your help.

Kind regards,
Retro

2

Hello I've sent you a pm

3

Hi Laurent, excuse me for the question, where can I find my pms?
Thanks.

Retro

4

most likely here: (click on your profile image at the top right corner)

image
image782×664 33.7 KB

5

Hi Shikuz,

Thanks for the reply.

I cannot see that tab.

image
image119×341 3.33 KB

What could be the problem? Am i limited in some way?

Thanks in advance,

Retro

6

Hello, you answered your PM yesterday so it seems to work. I will answer there

7

Okay,
I thought it was the same post sorry.

Thanks,
Retro