# White screen of death - please help - urgent

**URL:** <https://discourse.joplinapp.org/t/white-screen-of-death-please-help-urgent/43317>\
**Category:** Support\
**Created:** [24 January 2025 10:57 UTC](https://discourse.joplinapp.org/t/white-screen-of-death-please-help-urgent/43317 "2025-01-24T10:57:01Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![gyrsaker](https://avatars.discourse-cdn.com/v4/letter/g/e274bd/32.png) [@gyrsaker](https://discourse.joplinapp.org/u/gyrsaker)\
**Post date:** [24 January 2025 10:57 UTC](https://discourse.joplinapp.org/t/white-screen-of-death-please-help-urgent/43317/1 "2025-01-24T10:57:01Z")

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### Operating system

Linux

### Joplin version

3.2.12

### Desktop version info

Joplin 3.2.12 (prod, linux)

Client ID: 7c54f5146689479194cb9ea1f695009c  
Sync Version: 3  
Profile Version: 47  
Keychain Supported: No

Revision: d6f1ca4

Backup: 1.4.2

### Sync target

OneDrive

### What issue do you have?

Today I went to load Joplin and when I start it's just a blank screen. Tried in safe mode and uninstalled all plugins, the problem is persisting. Uninstalled then reinstalled from wget, also tried from appimage and same issue.  
Very stressed as I have an exam coming up next month and all my notes in there!

Console log attached

### Screenshots

 ![Untitled.jpg](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/e/1/e16800f4063d75df7fafedf8c996b6d5946f1168.jpeg)

### Log file

[joplinlog240125.txt](https://discourse.joplinapp.org/uploads/short-url/ub2iaHZAnM2TqHIAhD6QwMQh6Ki.txt) (24.5 KB)

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<div class="post-metadata">

**Author:** ![graphit0](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/graphit0/32/3435_2.png) [@graphit0](https://discourse.joplinapp.org/u/graphit0)\
**Post date:** [24 January 2025 11:16 UTC](https://discourse.joplinapp.org/t/white-screen-of-death-please-help-urgent/43317/2 "2025-01-24T11:16:49Z")

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Let's try View -- Reset application layout

Any change?

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<div class="post-metadata">

**Author:** ![gyrsaker](https://avatars.discourse-cdn.com/v4/letter/g/e274bd/32.png) [@gyrsaker](https://discourse.joplinapp.org/u/gyrsaker)\
**Post date:** [24 January 2025 11:29 UTC](https://discourse.joplinapp.org/t/white-screen-of-death-please-help-urgent/43317/3 "2025-01-24T11:29:22Z")

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Graphit0 - THANK YOU SO much you have saved my day, View-\> reset application layout worked. SO thankful.

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [23 February 2025 11:30 UTC](https://discourse.joplinapp.org/t/white-screen-of-death-please-help-urgent/43317/4 "2025-02-23T11:30:10Z")

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Closed on 23 February 2025 11:30 UTC

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