# Webclipper (for Firefox) not available during syncing EE?

**URL:** <https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241>\
**Category:** Support\
**Created:** [12 June 2018 08:28 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241 "2018-06-12T08:28:50Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![foxmask](https://avatars.discourse-cdn.com/v4/letter/f/c68b51/32.png) [@foxmask](https://discourse.joplinapp.org/u/foxmask)\
**Post date:** [12 June 2018 08:28 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/1 "2018-06-12T08:28:50Z")

</div>

With last joplin 1.0.99  
when I do:

```auto
[foxmask@foxmask:~] $ curl http://127.0.0.1:41184/ping
JoplinClipperServer
[foxmask@foxmask:~] $ curl http://127.0.0.1:41184/folders
[{"id":"3882be8d4b54476f9d7d143c4cf2d807","parent_id":"","title":"Maison", ...

```

everything is fine, but when I try to use the webclipper firefox plugins ; “service status” says “not found”, with chrome it’s ok.

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<div class="post-metadata">

**Author:** ![LastStarfighter](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@LastStarfighter](https://discourse.joplinapp.org/u/LastStarfighter)\
**Post date:** [12 June 2018 08:50 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/2 "2018-06-12T08:50:47Z")

</div>

I have the same issue, Webclipper is available for the Chrome plugin but not the Firefox one.

Yesterday I reinstalled the Firefox plugin and it became available however today that doesn’t get it working either.

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<div class="post-metadata">

**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [12 June 2018 10:16 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/3 "2018-06-12T10:16:09Z")

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could you try to enable debug mode as described in this page: [https://joplin.cozic.net/clipper/](https://joplin.cozic.net/clipper/) and post the content of the consoles here?

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<div class="post-metadata">

**Author:** ![LastStarfighter](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@LastStarfighter](https://discourse.joplinapp.org/u/LastStarfighter)\
**Post date:** [12 June 2018 10:32 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/4 "2018-06-12T10:32:14Z")

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Popup: Init bridge main.4bb74f6e.js:1:17775  
Popup: Env: dev main.4bb74f6e.js:1:18683  
findClipperServerPort: Trying 27583 main.4bb74f6e.js:1:20125  
Popup: Creating React app… main.4bb74f6e.js:1:40319  
findClipperServerPort: Trying 14801 main.4bb74f6e.js:1:20125  
Popup: Restoring saved state: Object { } main.4bb74f6e.js:1:19537  
findClipperServerPort: Trying 41083 main.4bb74f6e.js:1:20125  
findClipperServerPort: Trying 19545 main.4bb74f6e.js:1:20125  
Error: Missing host permission for the tab undefined  
findClipperServerPort: Trying 12650 main.4bb74f6e.js:1:20125  
findClipperServerPort: Trying 4134 main.4bb74f6e.js:1:20125  
findClipperServerPort: Trying 24706 main.4bb74f6e.js:1:20125  
findClipperServerPort: Trying 17858 main.4bb74f6e.js:1:20125  
findClipperServerPort: Trying 3869 main.4bb74f6e.js:1:20125  
findClipperServerPort: Trying 26089 main.4bb74f6e.js:1:20125  
Popup: Init bridge main.4bb74f6e.js:1:17775  
Popup: Env: dev main.4bb74f6e.js:1:18683  
findClipperServerPort: Trying 27583 main.4bb74f6e.js:1:20125  
Popup: Creating React app… main.4bb74f6e.js:1:40319  
findClipperServerPort: Trying 14801 main.4bb74f6e.js:1:20125  
Popup: Restoring saved state: Object { } main.4bb74f6e.js:1:19537  
findClipperServerPort: Trying 41083 main.4bb74f6e.js:1:20125  
findClipperServerPort: Trying 19545 main.4bb74f6e.js:1:20125  
findClipperServerPort: Trying 12650 main.4bb74f6e.js:1:20125  
XrayWrapper denied access to property “\_postProcessContent” (reason: value is callable). See [https://developer.mozilla.org/en-US/docs/Xray\_vision](https://developer.mozilla.org/en-US/docs/Xray_vision) for more information. Note that only the first denied property access from a given global object will be reported. ExtensionUtils.jsm:533:50  
findClipperServerPort: Trying 4134 main.4bb74f6e.js:1:20125  
findClipperServerPort: Trying 24706 main.4bb74f6e.js:1:20125  
findClipperServerPort: Trying 17858 main.4bb74f6e.js:1:20125  
null main.4bb74f6e.js:1:157546  
findClipperServerPort: Trying 3869 main.4bb74f6e.js:1:20125  
findClipperServerPort: Trying 26089 main.4bb74f6e.js:1:20125  
null main.4bb74f6e.js:1:157546

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<div class="post-metadata">

**Author:** ![tessus](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/tessus/32/13_2.png) [@tessus](https://discourse.joplinapp.org/u/tessus)\
**Post date:** [12 June 2018 11:06 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/5 "2018-06-12T11:06:47Z")

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I’m using Joplin 1.0.99 and WebClipper 1.0.4 on Firefox 60.0.2 (macOS) and it works as expected.

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<div class="post-metadata">

**Author:** ![LastStarfighter](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@LastStarfighter](https://discourse.joplinapp.org/u/LastStarfighter)\
**Post date:** [12 June 2018 11:14 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/6 "2018-06-12T11:14:41Z")

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Maybe I should state, I’m on Ubuntu 18.04 and using Joplin 1.0.99

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<div class="post-metadata">

**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [12 June 2018 11:19 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/7 "2018-06-12T11:19:54Z")

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@LastStarfighter, thanks for the log. The statements `findClipperServerPort: Trying ...` means that the extension is trying all the possible ports but can’t find the service. I assume it’s running on port 27583 for you?

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<div class="post-metadata">

**Author:** ![LastStarfighter](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@LastStarfighter](https://discourse.joplinapp.org/u/LastStarfighter)\
**Post date:** [12 June 2018 11:23 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/8 "2018-06-12T11:23:55Z")

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According to the Joplin app it’s running:

Status: Started on port 41184

Chrome’s web clip add in reports “Service status: Ready on port 41184”  
Firefox’s shows: “Service status: Not found [Help]”

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<div class="post-metadata">

**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [12 June 2018 11:27 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/9 "2018-06-12T11:27:41Z")

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> [@LastStarfighter](#):
>
> According to the Joplin app it’s running:
> 
> Status: Started on port 41184

Oh ok it all makes sense now and I can see it now in the log: `Popup: Env: dev`. The extension for some reason is running in dev mode and so is trying to access the wrong set of ports. I will take a look at it later but normally that should be a relatively easy fix.

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<div class="post-metadata">

**Author:** ![LastStarfighter](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@LastStarfighter](https://discourse.joplinapp.org/u/LastStarfighter)\
**Post date:** [12 June 2018 11:28 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/10 "2018-06-12T11:28:42Z")

</div>

Awesome, thanks for your help.

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<div class="post-metadata">

**Author:** ![LastStarfighter](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@LastStarfighter](https://discourse.joplinapp.org/u/LastStarfighter)\
**Post date:** [13 June 2018 07:09 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/11 "2018-06-13T07:09:55Z")

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Bizarrely when I started up this morning the web clip service in Firefox seems to be seeing the service now!

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<div class="post-metadata">

**Author:** ![LastStarfighter](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@LastStarfighter](https://discourse.joplinapp.org/u/LastStarfighter)\
**Post date:** [14 June 2018 07:20 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/12 "2018-06-14T07:20:13Z")

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And today the service is not found again on Firefox. Chrome is still reporting the service to be available.

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<div class="post-metadata">

**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [14 June 2018 17:34 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/13 "2018-06-14T17:34:16Z")

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@LastStarfighter, please give a try to the latest version of the extension.

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<div class="post-metadata">

**Author:** ![LastStarfighter](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@LastStarfighter](https://discourse.joplinapp.org/u/LastStarfighter)\
**Post date:** [14 June 2018 19:02 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/14 "2018-06-14T19:02:33Z")

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I’ve updated the addin and rebooted twice, both times it seems to find the Web Clipper service just fine. Thanks for your help. Awesome app!

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<div class="post-metadata">

**Author:** ![LastStarfighter](https://avatars.discourse-cdn.com/v4/letter/l/4bbf92/32.png) [@LastStarfighter](https://discourse.joplinapp.org/u/LastStarfighter)\
**Post date:** [15 June 2018 06:43 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/15 "2018-06-15T06:43:13Z")

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Next day, started up and the add–in sees the service fine. Thank you.

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<div class="post-metadata">

**Author:** ![pcause](https://avatars.discourse-cdn.com/v4/letter/p/bcef8e/32.png) [@pcause](https://discourse.joplinapp.org/u/pcause)\
**Post date:** [15 June 2018 16:42 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/16 "2018-06-15T16:42:35Z")

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the new webclipper/desktop apps seem to have fixed this for me. thanks

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<div class="post-metadata">

**Author:** ![mick](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/mick/32/3754_2.png) [@mick](https://discourse.joplinapp.org/u/mick)\
**Post date:** [16 July 2020 13:48 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/17 "2020-07-16T13:48:16Z")

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For me it does not work again.  
I’m using Web Clipper 1.0.25 (can’t find any newer version) and Joplin 1.0.229

Strange thing is, that I can see my notebooks in the drop down list, where web clipper lets you select where to save the clip.

In the console I get this output:  
`JavaScript error: resource:///actors/LinkHandlerParent.jsm, line 51: TypeError: tab is undefined`

Edit:  
`curl 127.0.0.1:41184/{ping,folders} `works, too.

I’m using firefox 78.0.2 and the recommended steps for debugging do not apply anymore…

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<div class="post-metadata">

**Author:** ![mick](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/mick/32/3754_2.png) [@mick](https://discourse.joplinapp.org/u/mick)\
**Post date:** [16 July 2020 14:12 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/18 "2020-07-16T14:12:52Z")

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The reason is the pre-release version. With the AppImage 1.0.227 it works. So I guess this is not supported… Should’ve sticked to the stable version.

Anyways, maybe this can be regarded as some kind of bug-report. I guess you introduced something in 1.0.229

Good luck and keep up the good work!

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<div class="post-metadata">

**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [16 July 2020 14:18 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/19 "2020-07-16T14:18:55Z")

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> [@mick](#):
>
> Strange thing is, that I can see my notebooks in the drop down list, where web clipper lets you select where to save the clip.
> 
> In the console I get this output:  
> `JavaScript error: resource:///actors/LinkHandlerParent.jsm, line 51: TypeError: tab is undefined`

When clipping which page?

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<div class="post-metadata">

**Author:** ![mick](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/mick/32/3754_2.png) [@mick](https://discourse.joplinapp.org/u/mick)\
**Post date:** [16 July 2020 15:20 UTC](https://discourse.joplinapp.org/t/webclipper-for-firefox-not-available-during-syncing-ee/241/20 "2020-07-16T15:20:24Z")

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Any page