# Web Clipper unable to connect to Joplin Desktop

**URL:** https://discourse.joplinapp.org/t/web-clipper-unable-to-connect-to-joplin-desktop/6143
**Category:** Support
**Tags:** gsoc-2020, hot
**Created:** [22 February 2020 17:08 UTC](https://discourse.joplinapp.org/t/web-clipper-unable-to-connect-to-joplin-desktop/6143 "2020-02-22T17:08:17Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Runo-saduwa](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/runo-saduwa/32/2169_2.png) [@Runo-saduwa](https://discourse.joplinapp.org/u/Runo-saduwa)
#### Post date: [22 February 2020 17:08 UTC](https://discourse.joplinapp.org/t/web-clipper-unable-to-connect-to-joplin-desktop/6143/1 "2020-02-22T17:08:17Z")

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OS - Windows 10

For some unknown reason, web clipper is unable to find the port for connecting to my Joplin electron desktop app. i’ve followed all instructions for troubleshooting here [https://joplinapp.org/clipper/](https://joplinapp.org/clipper/) but none seems to fit my needs. Please i’m working on an issue and this is stopping me from testing my work, someone HELP me out please.

Heres what i get from web clipper when i try to create a note.

```auto
There was some error creating the note: Could not find clipper service. Please make sure that Joplin is running and that the clipper server is enabled.

```

Meanwhile , clipper is enabled in my desktop app

```auto
2020-02-22 17:50:20: "Starting Clipper server on port 27583"

```

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<div class="post-metadata">

### Author: ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)
#### Post date: [22 February 2020 18:31 UTC](https://discourse.joplinapp.org/t/web-clipper-unable-to-connect-to-joplin-desktop/6143/2 "2020-02-22T18:31:18Z")

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Dev web clipper connects to dev desktop app, and prod web clipper connects to prod desktop app. Maybe you have a mismatch.

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<div class="post-metadata">

### Author: ![Runo-saduwa](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/runo-saduwa/32/2169_2.png) [@Runo-saduwa](https://discourse.joplinapp.org/u/Runo-saduwa)
#### Post date: [22 February 2020 19:49 UTC](https://discourse.joplinapp.org/t/web-clipper-unable-to-connect-to-joplin-desktop/6143/3 "2020-02-22T19:49:07Z")

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Oh I think that’s the case, how do I set up the dev web clipper @laurent , I haven’t come across any guide related to it ?