# Web clipper in two different Chrome profiles

**URL:** <https://discourse.joplinapp.org/t/web-clipper-in-two-different-chrome-profiles/34322>\
**Category:** Support\
**Created:** [12 December 2023 17:23 UTC](https://discourse.joplinapp.org/t/web-clipper-in-two-different-chrome-profiles/34322 "2023-12-12T17:23:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Alan](https://avatars.discourse-cdn.com/v4/letter/a/a87d85/32.png) [@Alan](https://discourse.joplinapp.org/u/Alan)\
**Post date:** [12 December 2023 17:23 UTC](https://discourse.joplinapp.org/t/web-clipper-in-two-different-chrome-profiles/34322/1 "2023-12-12T17:23:20Z")

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### Operating system

Windows

### Joplin version

2.13.9

### Desktop version info

Joplin 2.13.9 (prod, win32)

Client ID: d9218e9b32bd4a73b7cbe7c03e30b32  
Sync Version: 3  
Profile Version: 44  
Keychain Supported: Yes

Revision: 1bbec44

Web Clipper (Chrome) 2.11.2

### What issue do you have?

I run Chome with two different profiles and have installed the web clipper extension on both. The first profile works OK, but the second seemed to connect OK and I confirmed permission but although it gives the various clip selection options, the 'Confirm' button doesn't appear at the bottom when I select one of the clip selection options - see screenshot

Is there an issue with Joplin coping with two different instances (profiles) of web clipper from the same browser?

### Screenshots

 ![WhatsApp Image 2023-12-12 at 17.05.54.jpg](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/9/0/906823a6d14b53b9d6b20ef7853e735bd582b29b.jpeg)

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<div class="post-metadata">

**Author:** ![Alan](https://avatars.discourse-cdn.com/v4/letter/a/a87d85/32.png) [@Alan](https://discourse.joplinapp.org/u/Alan)\
**Post date:** [14 December 2023 21:40 UTC](https://discourse.joplinapp.org/t/web-clipper-in-two-different-chrome-profiles/34322/2 "2023-12-14T21:40:59Z")

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Hmmm... No idea why, but just checked again and it is now working from both browser profiles.

Problem resolved.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [13 January 2024 21:41 UTC](https://discourse.joplinapp.org/t/web-clipper-in-two-different-chrome-profiles/34322/3 "2024-01-13T21:41:37Z")

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Closed on 13 January 2024 21:41 UTC

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