# Web Clipper doesn't work!

**URL:** <https://discourse.joplinapp.org/t/web-clipper-doesnt-work/18567>\
**Category:** Support\
**Created:** [9 July 2021 14:36 UTC](https://discourse.joplinapp.org/t/web-clipper-doesnt-work/18567 "2021-07-09T14:36:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![a-Rahmati](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/a-rahmati/32/1816_2.png) [@a-Rahmati](https://discourse.joplinapp.org/u/a-Rahmati)\
**Post date:** [9 July 2021 14:36 UTC](https://discourse.joplinapp.org/t/web-clipper-doesnt-work/18567/1 "2021-07-09T14:36:30Z")

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Hello.  
I use the Web Clipper version 2.1.3 on Firefox 89.0.2 but when I want to use it, it just displays Permission needed:  
 ![Menu_099](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/f/fd047bb7409b05512c9a11ccb1cbc2fe6ef075e9.png)

The clipper server is enabled:

 ![Selection_100](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/2X/6/67aeb9bf13b30e236b77495a759af31591c3d3c2.png)

I don't know what's wrong.

Thanks

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**Author:** ![laurent](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@laurent](https://discourse.joplinapp.org/u/laurent)\
**Post date:** [9 July 2021 14:37 UTC](https://discourse.joplinapp.org/t/web-clipper-doesnt-work/18567/2 "2021-07-09T14:37:24Z")

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See here: [[Solved] Permission needed... Starting... Screen in chrome web-clipper extention](https://discourse.joplinapp.org/t/solved-permission-needed-starting-screen-in-chrome-web-clipper-extention/18307)

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<div class="post-metadata">

**Author:** ![a-Rahmati](https://yyz2.discourse-cdn.com/flex028/user_avatar/discourse.joplinapp.org/a-rahmati/32/1816_2.png) [@a-Rahmati](https://discourse.joplinapp.org/u/a-Rahmati)\
**Post date:** [11 July 2021 07:52 UTC](https://discourse.joplinapp.org/t/web-clipper-doesnt-work/18567/3 "2021-07-11T07:52:30Z")

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Thank you @laurent.

It seems Firefox automatically has updated the Clipper but I have not updated Joplin.

I updated the Joplin to the newest version and solved the problem.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/cozic/original/3X/1/c/1c948e33314e232a0927789508474d8624f4270b.png) [@system](https://discourse.joplinapp.org/u/system)\
**Post date:** [10 August 2021 07:53 UTC](https://discourse.joplinapp.org/t/web-clipper-doesnt-work/18567/4 "2021-08-10T07:53:19Z")

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